Voice of Customer

2 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Job Brief
Job Squad seeks a highly skilled Customer Service Representative to join our team. In this role, you will engage with customers through various communication channels, providing exceptional support and service. If you possess strong communication skills, a positive attitude, and a willingness to learn, we encourage you to apply for this exciting opportunity.

Key Responsibilities
As a Customer Service Representative, your main responsibilities will include:
• Providing exceptional customer service through various communication channels.
• Listening, asking questions, and finding solutions to customer queries.
• Building strong relationships with customers through effective communication and support.
• Collaborating with colleagues to ensure seamless communication and support.

Qualifications and Experience
To succeed in this role, you should have:
1. Native Norwegian language skills, with fluency in English (B2) level.
2. Previous experience in customer support and sales, which is an advantage.
3. Strong computer handling skills and problem-solving abilities.
4. Excellent communication and negotiation skills, with a service-oriented approach.

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