Omnichannel Experience Architect

6 days ago


Malmo, Skåne, Sweden Inter IKEA Systems B.V. Full time
About the Role

We are looking for a talented Omnichannel Experience Architect to join our team. As an Architect, you will be responsible for designing and developing comprehensive omnichannel experiences that meet the evolving needs of our customers.

Your key responsibilities will include:

  • Developing and implementing omnichannel strategies that drive customer engagement and loyalty
  • Collaborating with cross-functional teams to design and deliver seamless customer experiences across all touchpoints
  • Analyzing customer data to identify trends and opportunities for improvement
Requirements

To be successful in this role, you will need:

  • A strong background in customer experience design and development
  • Excellent communication and collaboration skills
  • The ability to analyze complex customer data and develop insights-driven recommendations


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