VP Digital Operations Excellence
3 days ago
Safemind AB is a dynamic company that's constantly pushing the boundaries of what's possible in the entertainment industry. As VP Digital Operations Excellence, you'll play a key role in ensuring that our streaming services are seamless, uninterrupted, and meet the highest standards of quality.
Your mission will be to build and optimize systems that proactively minimize incidents and optimize our streaming delivery. You'll work closely with the TOC-team to identify areas for change and optimize performance, scalability, and incident response.
About This Role
- Lead a passionate team in an exciting and fast-paced industry.
- Develop and implement strategies to improve system performance, scalability, and incident response.
- Act as a bridge between engineering teams and technical operations, ensuring effective communication, knowledge sharing, and alignment on priorities.
We're seeking an empathetic and empowering leader with a proven track record of driving change in high-performance environments. You should have extensive experience operating transaction-heavy services and understand the connection between development and operations.
The ideal candidate has:
- A strong leadership presence and ability to inspire, develop, and guide teams through change.
- Significant experience in B2C SaaS operations with a large user base, preferably in live service environments.
- Deep knowledge of DevOps, SRE, observability, and live operations best practices.
- Familiarity with Lean or Six Sigma methodologies (a plus).
- Experience with stakeholder management in a demanding environment.
Benefits and Opportunities
- Work-life balance: 30 days of paid vacation annually, a generous pension plan, and competitive parental leave benefits.
- Well-being: Access to a wellness allowance and various initiatives designed to support your personal and professional health.
- Continuous growth: A learning culture that empowers you to take control of your development, with ample opportunities to upskill.
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