VP Merchant Development

3 weeks ago

Stockholm, Stockholm, Sweden TN Sweden Full time

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Instabee was founded in 2022 after combining Budbee and Instabox — two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox and Porterbuddy. Instabee is present in six countries, serving thousands of online merchants, including ASOS, Zalando, Inditex and H&M and is on track to become the most admired European e-commerce enabler.

Since the start, Instabee has focused on consumer-centric and sustainable solutions, offering deliveries to boxes and homes using muscle power, electricity, renewable diesel and biofuels. Through bespoke technical solutions, Instabee can guarantee optimal fill rates and routing, minimising any unnecessary transports. Instabee is backed by Kinnevik, Creades and EQT, among others.

Summary:

This VP role is crucial for expanding Merchant and Partner relations, directly impacting our sales strategy. It lays the groundwork for core operations and future growth. You will drive sales growth in new markets through strategic planning, market analysis, relationship management, and innovation. With your leadership, Instabee will not only enter new markets but also thrive and achieve.

You will lead the commercial agenda for operational excellence, ensuring a seamless merchant experience in our customer solutions. This role focuses on maximizing sales opportunities in international accounts and promoting collaboration across borders.

As part of an entrepreneur-driven organization, you will have a unique opportunity to shape our future business success. You will excel at blending strategic planning with operational execution, collaborating closely with your team, local sales, key stakeholders, and strategic business partners.

About Instabee

Founded in 2022 through the merger of Budbee and Instabox, Instabee is a leading last-mile delivery company with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Serving millions of consumers across Northern Europe, Instabee is aiming to become the leading European e-commerce enabler and shipping partner, always keeping the consumer at the heart of everything they do.

Instabee are fast-paced, both in parcel delivery and business growth. The journey has expanded from Sweden to Scandinavia and parts of continental Europe, with no plans to stop anytime soon.

About the Role

In this role, you will take on a critical operational function at Instabee, driving our growth initiatives through direct engagement with merchants and the management of key accounts together with different parts of the organization.

You will be responsible for defining our vision and strategy, ensuring effective execution, and maximizing impact through systematic approaches. We prioritize speed, flexibility, and innovation while establishing a robust framework for growth. Our mission is to create value for e-commerce merchants, enhance their success, and benefit our company and all end users.

Your Future Team

You will drive sales, commercial goals, and operational results across all our markets, working both strategically and operationally with our local sales teams to achieve goals together with them.

This role requires strong collaboration skills with stakeholders and involves recruiting and developing talent in line with the company's growth objectives. You will report directly to Instabee's new Chief Growth Officer.

What you'll be doing

  • Strategic Leadership: Design and implement an effective management system and key performance indicators (KPIs) to grow and realize the strategy for our global Merchant and Partner Business, while taking personal responsibility for maximizing market potential.
  • Account Management: Oversee the management of key strategic accounts and lead acquisition efforts cross-border. You will play an active role in building relationships to ensure commercial excellence and drive growth, including establishing best practices and effective operational methods.
  • Organizational Development: Recruit and train both local and central teams to excel in their roles and cultivate an innovative and success culture. Serve as an internal advocate for our merchants highlighting their needs and the potential opportunities you recognize for them in our expanding and competitive market.
  • Business Development: Take charge of new business development and prospecting, negotiation, and the closing of complex opportunities, particularly those with significant cross-border potential, while guiding and facilitating your team as well as important stakeholders throughout the entire process.
  • Data-Driven Decision-Making: Leverage data and insights to drive informed decision-making and deepen your understanding of merchant behavior and needs. As a leader, empower your team to enhance services and refine pricing strategies, fostering business development in this key area.

We are Looking For

Instabee is looking for a proactive, results-driven leader who thrives in fast-paced environments and challenges conventional thinking while building sustainable growth frameworks together with the rest of the organization.

You are skilled at building relationships, navigating complex business deals, and collaborating with clients and colleagues to create successful solutions.

If you aspire to make a meaningful impact in a rapidly growing, competitive industry and excel in a culture that balances warmth and empathy with professionalism and ambition, then this is the ideal next challenge for you.

More About You

  • Experience: 10+ years in sales and commercial excellence within enterprise sales with technical integration and a B2B2C model. A market that demands proven leadership in navigating complex environments and managing cross-functional teams in matrix organization.
  • Skills: Strong analytical and problem-solving abilities, paired with excellent communication and presentation skills to inspire and influence stakeholders.
  • Commercial and Technical Knowledge: A commercial mindset with sufficient technical knowledge for effective sales discussions, understanding product capabilities as well as client needs.
  • Growth Focus: Familiarity with management systems, strategies and tools for driving growth, including data analytics, customer feedback, and market research.
  • Education: Degree in business, finance, engineering, or a related field.

We warmly welcome your interest in this position Contact Instabee´s recruitment partner Lisbeth Hedberg for more information. Contact her at [emailprotected] or mobile: +46 70 523 2673 for more information or apply for the job at Teamtailor. We look forward to hearing from you as soon as possible.

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