IT Support Specialist

16 hours ago


Solna Municipality, Sweden Iver Västerås AB Full time
Din roll på Iver

Du kommer att arbeta som en del av Ivers affärsområde Bank & Fintech med ansvar för tjänsteleverans av kritisk kundinfrastruktur. Våra kunder är ofta stora nordiska företag, fintech, eller myndigheter, med krav på hög nivå av informationssäkerhet och infrastruktur som kod.

Arbetsuppgifter
  • Dispatch av ärenden
  • Utförande av Service Requester: exempel är uppsättning av servrar, ändring av konfiguration samt server-, system- och kontoadministration
  • Monitorering av olika system i drift
  • Dokumentation
  • Kundkontakt via telefon och i ärenden
Vad erbjuder vi dig?

Iver - Where technology meets business. Hos Iver får du möjlighet att arbeta med den senaste tekniken och vara med på en spännande tillväxtresa. Iver är ett bolag med entreprenöriella rötter och en kultur som präglas av flexibilitet och samarbete.

Vårt mål är att våra kunder – här i Norden och internationellt – ska se oss som en ledande partner för digital transformation.

På Iver är vi inkluderande och strävar efter genuint samarbete där vi arbetar mot gemensamma mål. Inom Iver finns stora möjligheter till utveckling och vi står bakom dig när du vill lära dig mer – inom ditt specialområde, ledarskap eller nya områden.

Krav och meriter
  • Erfarenhet av arbete på en Servicedesk, NOC, driftavdelning eller liknande med erfarenhet av ITIL-baserade ärendehanteringssystem
  • God erfarenhet av Windowsmiljöer inklusive Active Directory, AAD, Windows Server med mera
  • Erfarenhet av switching- och routingprotokoll samt virtualiseringsmiljöer
  • Förståelse och medvetenhet inom tekniskt och processmässigt informationssäkerhetsarbete
  • Du talar och skriver såväl svenska som engelska obehindrat

Meriterande kunskaper:

  • Erfarenhet av Linuxmiljöer
  • Erfarenhet av klienthantering med exempelvis Intune och Configuration Manager
  • Övervakning och datavisualisering med exempelvis Zabbix, Prometheus och Grafana/Kibana
  • Vana av produktionsmiljöer med särskilda krav på informationssäkerhet
  • Erfarenhet av NGFW, lastbalansering, WAF med mera

Före den här avdelningen ställer vi höga krav på IT-säkerhet vilket innebär att vi kommer göra bakgrundskontroller som en del av rekryteringsprocessen. Utöver det är det krav på svenskt medborgarskap.

Placeringsort: Vi finns på 26 kontor runt om i Sverige och Norge. Placeringsort för denna roll är på vårt kontor i Solna.



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