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Customer Support Specialist
2 months ago
Som Customer Support Specialist blir du en viktig del i vårt nordiska team där du arbetar i en centralfunktion inom koncernen. Tillsammans säkerställer du att våra kunder får den bästa möjliga service och upprätthåller en effektiv kommunikation.
Rollen är bred där du tar ansvar för administration, orderhantering, fakturering, prognosarbete och bevakar kundernas beställningar för att säkerställa en hållbar leverans. Du kommer även hantera kundreklamationer och följer upp att återkoppling genomförs.
I det dagliga arbetet kommer du att samarbeta nära produktion, planering, sälj och konstruktion för att tillsammans bidra till vår gemensamma framgång.
Placering är på enheten i Mullsjö, tillsammans med ett mindre och engagerat team. Resterande av dina kollegor finns i Danmark, Finland.
Din ProfilVi söker dig med ett antal års erfarenhet från kundtjänst/support eller innesälj gärna från bolag i tillverknings- eller logistikbranschen. Som person är du engagerad, serviceorienterad och gillar att bygga långsiktiga relationer både med kund och kollegor.
Du är kommunikativ och har öga för detaljer och förmågan att hantera flera uppgifter samtidigt utan att kompromissa med kvaliteten.
Du har goda kunskaper i svenska och engelska, både i tal och skrift, kan du även finska så är det meriterande. Du är trygg i Office 365 samt affärssystem.
Våra VärderingarVi värderar hållbarhet och miljömedvetenhet högt och söker dig som delar våra värderingar.
Vi erbjuder dig en chans att bli en del av vårt engagerade och internationella team där dina insatser verkligen spelar roll.
