Manufacturing Industry Client Lead

6 days ago


Stockholm, Stockholm, Sweden Infosys Technologies Sweden AB Full time

We are looking for an experienced Senior Leader to head our Client Services Group in Sweden, covering the entire Nordics region. This role requires a strong background in serving clients in Sweden and the Nordics within the IT Services area.

The successful candidate will be responsible for:

  1. Providing timely client introductions to internal teams.
  2. Navigating accounts to identify various types of deals.
  3. Leading pursuit teams to secure wins and recommending pricing strategies.
  4. Understanding client drivers and competitor moves.
  5. Managing client expectations and delivering results.
  6. Developing and reviewing account plans to drive growth and revenue.
  7. Driving MSA/SOWs/payments (AR), resolving delivery escalations, and complaints.
  8. Mentoring IBU account team to demonstrate business value to the client.
  9. Maintaining Infosys price premium, enhancing client satisfaction, and growing the account as per the account plan within the assigned account.

This role demands a deep understanding of the Manufacturing Industry and ability to work with multiple industry segments.



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