Operations Manager Dispute Handling
3 days ago
TN Sweden is seeking a highly skilled and experienced professional to fill the role of Section Manager Dispute Operations.
Job OverviewAs a key member of our team, you will be responsible for leading the day-to-day operations of our Dispute Management Services team.
Responsibilities- Manage a team of employees across different locations, providing guidance and support to ensure their success.
- Establish and track financial targets for the section, ensuring alignment with company goals.
- Develop and maintain relationships with customers, identifying opportunities for growth and improvement.
- Collaborate with team leaders and dispute analysts to drive exceptional customer service.
Key Qualifications
- 5+ years of experience in dispute resolution or related field.
- Proven leadership and management skills, with a focus on team development and performance improvement.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and implement changes.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
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