Digital Brand Support Specialist

4 days ago


Stockholm, Stockholm, Sweden CSC Full time
Key Responsibilities

The Client Service Partner will have the following key responsibilities:

  • Respond promptly and accurately to client inquiries via multiple communication channels.
  • Build and maintain client relationships by understanding the unique needs of each client.
  • Troubleshoot and resolve customer order requests and inquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems.
  • Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner.

You will also be required to stay up-to-date on industry trends and developments, and to communicate this knowledge to clients.



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