Health IT Success Manager

1 day ago


Stockholm, Stockholm, Sweden Doctrin AB Full time
Job Overview

As a Health IT Success Manager at Doctrin, you will be responsible for ensuring the success of our healthcare customers by delivering exceptional service and support.

Your primary task is to create added value for our customers through successful implementation, onboarding, and ongoing support. You will oversee the entire customer journey from implementation to ongoing support, ensuring a smooth start for new customers on their digital transformation journey.

Key Responsibilities
  • Service Delivery: Deliver exceptional service and support to our healthcare customers.
  • Process Improvement: Continuously monitor customer activity levels to identify opportunities for process improvement.
  • Solution Selling: Identify opportunities for customers to upgrade or add new functionalities to their existing platforms.
  • Relationship Building: Build strong relationships with customers to understand their needs and provide tailored solutions.

You will work closely with the sales team to develop strategic partnerships with healthcare providers and identify new business opportunities.


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