Business Development Manager

3 days ago


Stockholm, Stockholm, Sweden Wearefrends Full time

Wearefrends is a fast-growing company that specializes in integration experience.

Role Overview

The Customer Success Manager will be responsible for maintaining and developing cooperation with our customers and partners, ensuring customer satisfaction together with our experts. This role requires strong business-centric thinking and capability to grow our customers to the next level.

  • Conduct customer and partner meetings to ensure product value for new and existing customers.
  • Consult on Frends best practices to help new customers onboard and coordinate trainings.
  • Deploy and manage ticketing and documentation tools to facilitate daily communication and cooperation between customers and Frends teams.
Key Responsibilities

The ideal candidate will have a couple of years of experience in a similar role in the SaaS field, technical understanding, and great skills as a conductor of customer relations. Key responsibilities include:

  • Maintaining and developing cooperation with our customers and partners.
  • Ensuring customer satisfaction together with our experts.
  • Growing our customers to the next level.

We offer a competitive salary, exciting and challenging role in a growing team, and an opportunity to be a crucial part of Frends growth journey.



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