Merchant Service Associate

1 month ago


Stockholm, Stockholm, Sweden Wolt Full time
Job Description

As Wolt continues to grow rapidly, we are seeking a highly skilled Merchant Service Associate to support our merchant partners and ensure the best possible partnership along their journey with our company. This role is a key position in our operations team, responsible for building strong relationships with our partners and ensuring their success.

Key Responsibilities
  • Partner Training and Support: Provide comprehensive training to our merchant partners on using our systems and keep them up-to-date on any updates or changes.
  • Quality and Satisfaction Checks: Conduct regular quality and satisfaction checks to ensure our portfolio meets the highest Wolt service standards.
  • Business Development: Use our collected user data to develop our partners' businesses and help them grow.
  • Menu Platform Management: Be responsible for our menu platform and ensure it is always up-to-date with the latest Wolt brand visuals and text.
  • Collaboration with Development Team: Work closely with our Development team to resolve any urgent issues and share best practices.
Requirements
  • Excellent Interpersonal Skills: Build strong relationships with our partners and communicate effectively.
  • Customer Support Experience: Proven experience in customer support, account management, or administration.
  • Structured and Service-Oriented: Be detail-oriented and have a passion for delivering excellent service.
  • Self-Starter: Take ownership of your work and be proactive in finding solutions.
  • Language Skills: Fluency in Swedish and English is a must.
About Wolt

Wolt is a high-growth company that values innovation, teamwork, and customer satisfaction. If you are excited about working in a dynamic environment and taking ownership of your work, we encourage you to apply for this role.



  • Stockholm, Stockholm, Sweden Wolt Full time

    Job DescriptionAs Wolt continues to grow rapidly, we are seeking a highly skilled Merchant Service Associate to join our team. This role is a key position in ensuring the success of our merchant partners and maintaining the highest standards of service.Key Responsibilities:Develop and maintain strong relationships with our merchant partners, providing...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job Title: Merchant Service Associate - Partnership SpecialistAbout the Role:We are seeking a highly skilled Merchant Service Associate to join our team at Wolt. As a key member of our operations team, you will be responsible for building and maintaining strong relationships with our merchant partners. Your primary goal will be to ensure the highest level of...


  • Stockholm, Stockholm, Sweden Trustly Full time

    About the RoleWe are seeking a highly motivated and customer-focused Merchant Service Specialist to join our team at Trustly. As a key member of our Merchant Service team, you will play a vital role in delivering exceptional customer experiences to our B2B customers.Key ResponsibilitiesAct as the first point of contact for our B2B customers, providing timely...


  • Stockholm, Stockholm, Sweden Trustly Full time

    About the RoleWe are seeking a highly skilled Merchant Service Specialist to join our team at Trustly. As a key member of our Merchant Service team, you will play a vital role in delivering exceptional customer experiences to our B2B customers.Key ResponsibilitiesAct as the first point of contact for our B2B customers, providing timely and effective support...


  • Stockholm, Stockholm, Sweden Trustly Full time

    About the RoleWe are seeking a highly motivated and customer-focused Merchant Service Specialist to join our team at Trustly. As a key member of our Merchant Service team, you will play a vital role in delivering exceptional customer experiences to our B2B customers.Key ResponsibilitiesAct as the first point of contact for our B2B customers, providing timely...


  • Stockholm, Stockholm, Sweden Trustly Full time

    About the RoleAs a Merchant Service Specialist at Trustly, you will be part of an international team that works towards creating the best customer experience. Your primary objective will be to deliver high-quality support to Trustly's merchants in an efficient and customer-obsessed manner.Key ResponsibilitiesAct as the first line of contact for B2B...


  • Stockholm, Stockholm, Sweden Wolt Full time

    We are seeking a Lead Product Manager to become a vital part of our Merchant Group, focusing on our Merchant Operations Team. The Merchant Group encompasses 10 specialized teams dedicated to creating innovative products that empower merchants to thrive on Wolt, often emphasizing automation and self-service capabilities. In this role, you will spearhead the...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job Title: Senior Flutter Engineer, In-Store and Merchant OperationsAbout the Role:As a Senior Flutter Engineer at Wolt, you will play a crucial role in building the future of our merchant operations. You will work closely with a talented team of engineers, product managers, analysts, and designers to develop solutions that help our merchants thrive.Key...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job OverviewAs a Senior Flutter Engineer at Wolt, you will play a crucial role in building the future of our merchant operations. This is a high-autonomy role with a focus on experimentation and problem-solving, where you will work closely with a talented team of engineers, product managers, analysts, and designers to develop solutions that help our...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job Title: Senior Flutter Engineer, In-Store and Merchant OperationsAt Wolt, we're building the future of retail and restaurant operations, and we need a talented Senior Flutter Engineer to join our team.This is a high-autonomy role with a focus on experimentation and problem-solving. You'll work closely with a talented team of engineers, product managers,...


  • Stockholm, Stockholm, Sweden Instabee Full time

    About InstabeeInstabee is a leading European e-commerce enabler, founded in 2022 after combining Instabox and Budbee. We serve millions of consumers across Europe with convenient deliveries and are on track to become the leading European e-commerce enabler. Our mission is to provide fast and reliable parcel delivery services, while continuously expanding our...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job DescriptionWe are seeking a Product Lead to drive strategies for merchant acquisition and collaborate with strategy and country teams to enhance our value proposition, attracting a diverse range of merchants. As a Product Lead, you will focus on developing our merchant acquisition platform, revenue strategy and building a great experience for our...


  • Stockholm, Stockholm, Sweden Wolt Full time

    We are seeking a Lead Product Manager to become a vital part of our Merchant Group, focusing on our Merchant Operations Team. The Merchant Group encompasses 10 specialized teams dedicated to creating innovative products that empower merchants to thrive on Wolt, often emphasizing automation and self-service capabilities. In this role, you will spearhead the...


  • Stockholm, Stockholm, Sweden Celonis Full time

    We're looking for a talented individual to join our Celonis Services team as an Associate Services Consultant. As a key member of our team, you will play a crucial role in driving product success and delivering exceptional customer experiences.The Role:As an Associate Services Consultant, you will be responsible for working closely with our customers to...


  • Stockholm, Stockholm, Sweden Celonis Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Associate Services Consultant to join our Celonis Services team. As a key member of our team, you will play a crucial role in driving product success and delivering exceptional customer experiences.Key ResponsibilitiesCollaborate with cross-functional teams to develop and implement process...


  • Stockholm, Stockholm, Sweden Instabee Full time

    {"About Instabee": "Instabee is a leading European e-commerce enabler, founded in 2022 after combining Instabox and Budbee. We serve millions of consumers across Europe with convenient deliveries and are on track to become the leading European e-commerce enabler.", "Our Mission": "We're fast, both in terms of parcel delivery and when it comes to growing our...


  • Stockholm, Stockholm, Sweden Celonis Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Associate Services Consultant to join our Celonis Services team. As a key member of our team, you will play a crucial role in driving product success and delivering exceptional customer experiences.Key ResponsibilitiesCollaborate with cross-functional teams to develop and implement process...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job DescriptionAt Wolt, we're building the future of retail and restaurants, and we're looking for a talented Senior Flutter Engineer to join our team. As a key member of our engineering team, you'll play a crucial role in developing and maintaining our retail and restaurants platform.We're a high-autonomy team that thrives on experimentation and...

  • Sales Associate

    2 months ago


    Stockholm, Stockholm, Sweden JD Sports Fashion Sweden AB Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at JD Sports Fashion Sweden AB. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our store.Key ResponsibilitiesCustomer Service: Provide outstanding customer service, ensuring that every...

  • Credit Risk Analyst

    1 month ago


    Stockholm, Stockholm, Sweden Qliro Full time

    {"title": "Credit Merchant Underwriter", "description": "Role OverviewThis role is a key part of our Merchant Underwriting & Monitoring team, responsible for preventing credit losses associated with our business customers. The team also monitors existing customers to detect and address deteriorating businesses. As a Credit Merchant Underwriter, you will...