Telecom Support Specialist

21 hours ago


Malmo, Skåne, Sweden Telavox AB Full time
Job Description

As a Third Line Technician at Telavox AB, you will be responsible for troubleshooting and configuring systems, managing error reports, and working closely with developers to enhance and refine our platform. Your primary goal will be to deliver exceptional solutions by collaborating across departments.

You will prioritize fixes, test new features, and verify implementations. This role requires strong problem-solving skills, with experience in Telecom UCaaS (VOIP/SIP), Mobile Telephony, SQL, Kubernetes configuration, and network/telecom troubleshooting. Familiarity with database management, programming, and network protocols is essential. Additionally, experience with monitoring tools and a solid understanding of networking concepts are highly valued.

This role is based in our Malmö office and includes occasional on-call responsibilities as part of the position. You will work in a collaborative environment, handle multitasking, and adapt to changing priorities seamlessly. The ideal candidate will be adept at explaining technical issues to both developers and customers.

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