Cloud Operations Manager

8 hours ago


Stockholm, Stockholm, Sweden PostNord Full time
Job Overview

In this dynamic and rapidly changing environment, you will have the opportunity to lead a team of system administrators and engineers in ensuring the smooth functioning and reliability of our IT infrastructure. As a key member of our team, you will be responsible for managing daily operations, coordinating tasks, and collaborating with stakeholders to optimize performance and drive continuous improvement initiatives.

Key Responsibilities:
  • Team Leadership: Lead and mentor a team of system engineers offshore, fostering a culture of collaboration and knowledge sharing.
  • Goal Setting: Define team goals, objectives, and priorities aligned with organizational objectives, driving towards exceptional results.
  • Incident and Problem Management: Develop and implement incident/problem response efforts, conducting root cause analysis for major incidents and implementing corrective actions.
  • Change Management: Manage change requests and coordinate system changes, ensuring adherence to processes and minimizing disruptions.
  • Performance Monitoring: Implement monitoring tools and analyze system metrics to optimize performance, identify areas for improvement, and drive data-driven decision making.

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