Senior IT Operations Manager

3 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
About the Role

We are seeking an experienced IT Operations Leader to join our team in Stockholm. As a key member of our Infrastructure and IT Operations organization, you will be responsible for managing all IT environments, including Help Desk operations, asset management, and contracts.

Your primary focus will be on providing exceptional IT services to our employees, ensuring business application availability, and resolving client cases. You will also be responsible for managing some business operations tasks, such as data fixes, client ordering, and reporting file management.

To succeed in this role, you should have strong technical skills in infrastructure and help desk operation management, including experience in international and multicultural environments. Fluency in Swedish and English is required, and experience with Azure Cloud services, Windows Servers, O365, Call Center, VMware, SQL, database administration, scripting, financial project management, and negotiation skills would be highly valued.

Key Responsibilities

  • Manage all IT environments, including Help Desk operations, asset management, and contracts.
  • Provide exceptional IT services to employees, ensuring business application availability.
  • Resolve client cases and manage some business operations tasks.
  • Collaborate with local teams to understand business unit strategies and translate requirements into infrastructure requests.
  • Contribute to global infrastructure projects and deployment in BU.


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