Part-time Sales Coordinator to Katam Technologies
18 hours ago
Katam Technologies is a green tech startup that provides valuable decision-making facts for its customers worldwide through patented algorithms, artificial intelligence, and expert analysis.
We are seeking an Inside Sales and Marketing Coordinator who can efficiently manage our inbound customer leads and coordinate digital communication activities.
About the RoleThis part-time position offers the opportunity to work for a dynamic tech startup company, driving change in the international forestry sector through new disruptive methods and services.
- International collaborations and partnerships worldwide, particularly in South America, Europe, and Southeast Asia.
The ideal candidate will possess strong organizational, problem-solving, customer service, communication, and multitasking skills, as well as experience with analytics and online advertising.
Key Responsibilities:
- Daily customer lead management, identifying customer needs and transferring high-potential prospects to the B2B sales team.
- First-line support, coordinating second-line support staff and monitoring individual customer cases.
- Semi-automated online sales pipeline management, following up on customers' onboarding journeys for Katam's smartphone app and web portal.
- Sales inquiry and business transaction tracking, analyzing user behavior using Google Analytics and creating weekly reports.
- Content development for various platforms, managing the company's homepage and social media accounts.
- Digital metric analysis to measure campaign success and inform data-driven decisions.
Essential Skills:
- Previous inside sales or customer service experience.
- Strong verbal and written skills in English, with familiarity in Swedish, Spanish, and/or Portuguese beneficial.
- Technical knowledge and interest in understanding Katam's offering, including forest management and advanced IT technologies.
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