Fintech Team Lead Dutch Market
11 hours ago
We're seeking a Netherlands Customer Service Manager to lead our team. As a manager, you will be responsible for driving customer satisfaction and team performance.
About the Role
This position requires a strong understanding of CRM and product knowledge, as well as excellent communication and people management skills.
Key Responsibilities:
- Active customer handling via phone, chat, and mail
- Team coaching and support for exceptional customer service
- Bonus target tracking for conversion and retention
- New colleague recruitment, onboarding, and training
- Quality check reporting and SLA adherence
- Collaboration with Credit, Tech, and Legal teams for continuous customer journey enhancement
Qualifications
- Minimum 2 years' customer service experience
- Dutch and English language fluency (written and spoken)
- Prior leadership experience is an advantage
- Fintech or fast-growing organization experience is beneficial
Skills and Competencies
- Innovative mindset - proactive issue resolution and creative thinking
- Positive attitude - creating a can-do atmosphere among team members
- Resilience - comfortable with change and guiding the team through transitions
- Result-oriented - strong drive to meet and exceed organizational targets
-
Dutch Financial Services Leader
22 hours ago
Stockholm, Stockholm, Sweden Qred AB Full timeWe're looking for a Fintech Team Lead to join our team in the Dutch market. As a Team Lead, you will be responsible for driving customer satisfaction and team performance.About the RoleThis position requires a strong understanding of CRM and product knowledge, as well as excellent communication and people management skills.Key Responsibilities:Active...
-
Customer Account Team Lead Netherlands
22 hours ago
Stockholm, Stockholm, Sweden Qred AB Full timeWe are a cutting-edge tech-enabled bank dedicated to revolutionizing financing for small businesses across northern Europe. Our mission is to simplify access to financing and enable growth for entrepreneurs.About the RoleThe Customer Account Team Lead is responsible for ensuring our customers receive fast, personalized, and solution-oriented service. The...
-
Fintech Sales Performance Coach
1 day ago
Stockholm, Stockholm, Sweden Juni Technology Full timeUnleash Sales Potential in FintechJuni Technology is pioneering a new era in banking for businesses. We're dedicated to providing entrepreneurs with the financial tools they need to thrive globally. As a Senior Sales Enablement Manager, you will play a vital role in equipping our sales team with the expertise, skills, and strategies required to succeed in...
-
Stockholm, Stockholm, Sweden Qred AB Full timeWe are seeking a highly skilled Underwriting Team Lead Netherlands Position to manage country-specific underwriting administration and day-to-day application flow. This role combines operational responsibilities with management functions.The successful candidate will be responsible for laying out a risk strategy for the market as agreed and coordinated with...
-
Marketing Team Lead Swedish Market
22 hours ago
Stockholm, Stockholm, Sweden CAIA Cosmetics Full timeAbout the RoleThis is an exciting opportunity to join a leading beauty brand as a PR & Partnerships Lead. The successful candidate will be responsible for developing and executing strategic plans for partnerships and PR initiatives in the Swedish market.Key QualificationsA minimum of 5 years of relevant job experience.Fluent in both Swedish and English,...
-
Growth Marketing Manager
22 hours ago
Stockholm, Stockholm, Sweden Tbwa ChiatDay Inc Full timeAbout UsTbwa Chiat/Day Inc is a leading fintech company providing innovative digital marketing solutions. We serve more than 150 countries worldwide and are committed to becoming the foremost provider of cross-border services in one single app.We believe in the importance of collaboration, innovation, and creativity in achieving our goals. Our team is...
-
B2B Sales Enablement Lead
1 day ago
Stockholm, Stockholm, Sweden Juni Technology Full timeDrive Sales Performance in FintechWe're seeking a seasoned Senior Sales Enablement Manager to join our team at Juni Technology. As a key member of our Sales Enablement function, you will play a crucial role in empowering our sales team with the knowledge, skills, and strategies required to excel in the fintech industry.Key Areas of Responsibility:Onboarding...
-
Nordic Market Expansion Lead
22 hours ago
Stockholm, Stockholm, Sweden Nexi S.p.A. Full timeCareer Opportunities at Nexi S.p.A.Join us in shaping the future of digital payments! As a Commercial Manager Marketing SE, you will have the opportunity to grow your career and make a meaningful impact in our organization. With a dynamic and collaborative team, we offer a stimulating work environment where you can learn, grow, and succeed.Essential Skills...
-
Marketing Lead
22 hours ago
Stockholm, Stockholm, Sweden Pocketlaw Full timeSenior Brand StrategistPocketlaw is seeking a Senior Brand Strategist to drive all our marketing initiatives. This role involves driving Pocketlaw's brand presence, customer acquisition, and market expansion across Content Marketing, Product Marketing, Performance Marketing, and Events.This position reports directly to the VP GTM, with a dotted line to the...
-
Marketing Expert
3 days ago
Stockholm, Stockholm, Sweden Mimohq Full timeAbout MimoMimo, a pioneer in global payments and cash flow management, empowers small to medium-sized businesses to save time and money while maintaining financial control.About the RoleAs a Marketing Associate at Mimo, you will be part of our growth team, helping to build and execute campaigns that drive awareness, engagement, and growth.You will work...
-
Marketing Strategy Lead
22 hours ago
Stockholm, Stockholm, Sweden Extenda Retail Full timeWe are looking for a results-driven Senior Marketing Manager to lead our marketing efforts in Europe. As a key member of our team, you will develop and execute a comprehensive marketing strategy that drives growth and expansion across the region.With 5+ years of experience in B2B SaaS marketing, preferably within the retail industry, you will leverage your...
-
Digital Marketing Strategist
22 hours ago
Stockholm, Stockholm, Sweden Tbwa ChiatDay Inc Full timeAt Tbwa Chiat/Day Inc, we are on a mission to serve the global community by providing innovative digital marketing solutions. As a leading fintech company, we offer affordable and convenient cross-border services for individuals who relocate internationally.We strive to become the foremost provider of cross-border services in one single app, serving more...
-
Klarna Fintech Innovator
11 hours ago
Stockholm, Stockholm, Sweden Klarna Full timeKlarna is a leading fintech company seeking a talented Senior Software Engineer. The ideal candidate will have a strong proficiency in Python or other programming languages, as well as experience with REST and asynchronous APIs. They will also have a comprehensive understanding of IAM, Access Governance, and Cyber Security space.Responsibilities:Design and...
-
Digital Marketing Lead at MSAB
22 hours ago
Stockholm, Stockholm, Sweden MSAB Full timeDigital Marketing Lead Opportunity\We are seeking a highly skilled Digital Marketing Lead to join our team at MSAB. As a key member of our global marketing team, you will be responsible for developing and executing comprehensive digital marketing strategies to drive customer engagement and increase brand awareness across multiple channels.\Main...
-
Netherlands Customer Service Manager
22 hours ago
Stockholm, Stockholm, Sweden Qred AB Full timeWe're seeking a Dutch Financial Services Leader to join our team at Qred AB. As a leader in this role, you will be responsible for ensuring our customers receive exceptional service.About the RoleThis position combines operational responsibilities with management functions. You will ensure the smooth execution of daily activities, both through your own...
-
Fintech Legal Advisor
4 days ago
Stockholm, Stockholm, Sweden SAVR Full timeA New Perspective on InvestmentsAt SAVR, we're redefining the world of savings by making it accessible to everyone. Our fintech platform offers a customer-centric approach, empowering everyday investors to take control of their financial future. As a Legal Counsel, you'll be instrumental in shaping the future of investments in Sweden and beyond.Join us in...
-
Global Marketing Lead
2 days ago
Stockholm, Stockholm, Sweden CIP Global Executive Search Full timeJob OverviewCIP Global Executive Search is recruiting a Global Marketing Lead to drive the marketing strategy and operations for a prominent FMCG company.About the CompanyThe company operates globally, with a presence in various markets.The company has a strong reputation for its innovative products and services.About the RoleDevelop and implement the global...
-
Digital Marketing Strategist
1 day ago
Stockholm, Stockholm, Sweden REBTEL NETWORKS AB - Stockholm Full timeAt Rebtel Networks AB in Stockholm, we are on a mission to serve the 2 billion internationals around the globe. As a leading fintech company, we provide affordable and convenient cross-border solutions for those who relocate internationally and want to stay seamlessly connected with friends and family worldwide. Our headquarter is nestled in Stockholm, where...
-
Nordic Marketing Lead
7 days ago
Stockholm, Stockholm, Sweden efficy - Stockholm Full timeAs a Regional Marketing Manager at efficy - Stockholm, you'll have the chance to shape our marketing efforts in the Nordic region and drive business growth.About UsWe're a leading European CRM provider, empowering businesses with innovative solutions. Our platform includes products for marketing automation, sales, project management, customer service, and...
-
Marketing Strategy and Operations Lead
3 days ago
Stockholm, Stockholm, Sweden Embark Studios AB Full timeEmbark Studios AB Job DescriptionWe are looking for a highly skilled Marketing Lead to join our team. In this role, you will be responsible for executing our marketing strategy by leveraging automation tools available in the market.You will collaborate closely with our commercial team and game teams to develop and implement effective marketing...