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Digital Service Delivery Manager

1 week ago


Gothenburg, Västra Götaland, Sweden Volvo Business Services AB Full time

Volvo Financial Services

Job Overview

The Solution Engineer will play a key role in delivering digital solutions that meet the needs of our customers and drive business growth. This individual will be responsible for understanding market challenges, engaging with clients and internal teams, and delivering solutions that meet the required standards.

The successful candidate will have a strong background in business solution management, stakeholder engagement, and software delivery. They will be able to demonstrate a deep understanding of commercial solutions, sales processes, and project execution methodologies.

This role requires excellent communication and interpersonal skills, with the ability to influence decision-makers and build strong relationships with stakeholders.

Key Responsibilities
  1. Develop and maintain relationships with clients and internal stakeholders to ensure effective solution delivery.
  2. Collaborate with cross-functional teams to identify and prioritize business opportunities and projects.
  3. Lead solution development and implementation efforts, ensuring alignment with business objectives and customer needs.
  4. Manage stakeholder expectations and provide regular updates on project progress.
  5. Identify and mitigate technology risks, ensuring the delivery of high-quality solutions that meet customer requirements.
  6. Participate in the development of the Digital Strategy and align with the Stable Team's priorities.
  7. Engage with business leadership and stakeholders to define opportunities and projects based on ROI, productivity, compliance, efficiency, and other criteria.
  8. Share knowledge and best practices with colleagues to drive continuous improvement and excellence.
Requirements and Qualifications
  • Minimum 3 years' experience in business solution management and stakeholder engagement.
  • Strong understanding of commercial solutions, sales processes, and project execution methodologies.
  • Excellent communication and interpersonal skills, with the ability to influence decision-makers and build strong relationships.
  • Proven track record of delivering solutions that meet customer requirements and drive business growth.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in English and strong presentation skills.
  • Self-motivated and willing to take ownership and responsibility for solution delivery.