IT Support Specialist

7 days ago


Stockholm, Stockholm, Sweden Consultingit Full time
Job Description

We are seeking a skilled IT Support Specialist to join our team at Consultingit in Stockholm. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our clients.

Key Responsibilities:
  • Technical Support: Provide technical assistance to clients via phone, email, and in-person support.
  • Incident Management: Manage and resolve technical issues related to hardware, software, and network infrastructure.
  • User Support: Offer support to clients on both Swedish and English languages.
  • Project Work: Participate in various IT projects, both locally and globally, and contribute to system improvements and upgrades.
  • Follow-up: Ensure that all technical issues are resolved efficiently and effectively.
  • System Administration: Perform basic administration tasks in Active Directory and manage group policies (GPO).
Requirements:
  • Education: Secondary education with an IT focus or equivalent IT-related education.
  • Experience: 1-2 years of experience in IT support or customer support.
  • Language: Fluent in Swedish and English, both spoken and written.
  • Desirable: IT certifications, knowledge of GPO and Active Directory, and Windows Server training.
Benefits:
  • Meaningful Work: You will have the opportunity to work in a company where your contributions make a difference every day.
  • Work Environment: A unique and historic work environment with modern offices and facilities.
  • Development Opportunities: You will have the chance to develop your skills and grow with our company.


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