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Security Operations Manager

1 month ago

Stockholm, Stockholm, Sweden TUI Full time
About the Job

We are seeking a highly skilled and experienced Security Operations Manager to join our team at TUI. As a key member of our security team, you will be responsible for conducting country security risk assessments, owning the destination level risk matrix, and working closely with our source markets and business units to monitor and evaluate data supplied by government agencies and publicly issued travel advice.

Key Responsibilities
  • Conducting country security risk assessments of existing and potential destinations
  • Owning the destination level risk matrix for Hotels, Excursions, Activities, and Transfers
  • Working with TUI Source Markets and business unit areas to support in the monitoring, evaluation, and interpretation of data supplied by the relevant government agency or publicly issued travel advice
  • Monitoring global security-related events and analyzing security threats and incidents
  • Actively influencing the development of industry standards for Excursions, Activities, and Transport in destination
  • Having accountability for and developing the Security Management System in relation to Risk Assessment, Travel advice, Excursions, Activities, and Transport
  • Developing and supporting training as needed in destination for TUI MM colleagues, DMC colleagues, and Shore-ex colleagues
  • Acting as Group security SPOC for TUI MM 3rd party relationships for security matters, including but not limited to security crisis situations, 3rd party clients (DMC/activities partners/strategic partners/tour operators)
  • Acting as contact for TUI MM alongside 'Divide the world' SPOC
  • Refining the company's regional geopolitical risk perspective and providing analysis of global security incidents working with SOM Intelligence
  • Maintaining an awareness of geopolitical/risk trends affecting the tourism sector
  • Communicating relevant strategic analysis and forecasting to key stakeholders
  • Interacting with a wide range of stakeholders, from law enforcement and intelligence agencies to embassies, source markets, and destinations
  • Advising stakeholders of all levels on relationship management with home governments and agencies in order to maximise opportunities to have open discussion over travel advice changes and business impact reviews
  • Demonstrated body of work regarding security/geopolitical issues
  • Working in collaboration with business travel security lead & Global mobility in relation to WorkWide risk
About You

We are looking for a candidate with a proven track of experience in hotel audit management (RS) and a proven understanding of applying security management principles. You should have a strong understanding of geopolitics and how a security environment can affect tourism business operations in a destination. Additionally, you should possess project management skills, strong practical, organisational, and analytical skills, and the ability to develop effective working relationships across source markets, business units, and with external providers.

What We Offer
  • Competitive salary
  • Pension scheme and life assurance
  • Generous holiday entitlement & holiday discounts
  • Forward-thinking ways of working
  • TUI time off, purchase of additional holiday entitlement
  • Excellent rates with foreign exchange and discounts with retailers

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us, simply visit our website. If you require any further information regarding this opportunity, please email our UK & I Head Office Talent Acquisition Team.