Regional Operations Director

3 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Key Performance Indicators:

Execution of the Strategic Joint Business Plan, driving market share growth and business expansion.

Partner and End-Customer Satisfaction (NPS), ensuring high service quality and Partner engagement.

Partner Order Intake (OIT), Sales Volume (EQT & CS), and Funnel Visibility, optimizing business performance.

Process Efficiency, including first-time-right quoting, timely contract renewals, and business criteria adherence.

Service Excellence, measured by on-time closure of Field Corrective Orders (FCOs) and customer feedback.

Partner Capability Development, ensuring a high percentage of trained and qualified Partner resources.

Operational Compliance, including timely follow-through and closure of TP-CAR actions.



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