Service Operations Manager

19 hours ago


Stockholm, Stockholm, Sweden Tietoevry Full time

Lead Service Operations with Tietoevry

We are seeking a skilled SERVICE OPERATIONS MANAGER to join our team in Stockholm. As a key member of our organization, you will play a crucial role in leading service operations and driving customer success.

Your primary responsibility will be to secure relationships with existing customers, ensuring their satisfaction and loyalty. You will also be responsible for agreements, including renewal, commercials, budgeting, forecasting, and securing solid contracts.

You will work closely with customers to ensure they get the most out of our solution and help them increase the value of their account. This includes facilitating strategic and tactical meetings, handling day-to-day inquiries, and marketing additional services and licenses.

To succeed in this role, you will need strong technical and commercial understanding, as well as fluency in Swedish and English. A university degree or similar educational background is an advantage, but not mandatory.

We offer a dynamic and experienced team, professional growth, meaningful projects, an open culture, and an outstanding work-life balance. Join us and take the first step towards a fulfilling career.



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