Head of Nordic Field Force Support

5 days ago


Malmo, Skåne, Sweden AkzoNobel Full time

Sustainable and innovative paints and coatings - it's what AkzoNobel supplies to customers.

Nordic Technical Service Manager

Our trusted brands serve customers globally. We operate in over 150 countries and aim to become the global industry leader.

With 1100 employees in the Nordic countries, we run three production sites in Sweden where we produce and develop paints and coatings for consumer, retail, and industry customers.

A Technical Service Manager with a passion for leadership and commercial acumen?

What benefits does AkzoNobel offer?

We work with innovation and sustainability to lead the industry. Diversity enriches our workplaces, and we support employee growth and development, leading to recognition as one of Sweden's top employers and receipt of Top Employer certification.

You will join a team of like-minded colleagues who share your enthusiasm and values.

Job responsibilities

As Nordic Technical Service Manager, you will lead a team of experts in Sweden, Denmark, and Norway, driving innovation and excellence in both global and local projects.

  • Product testing & evaluation: Collaborate with project teams to prepare for new product launches.
  • Technical documentation: Develop and manage training materials for customers and local field forces.
  • Professional training: Deliver expert training on product usage, equipment, and documentation.
  • Technical expertise: Provide valuable knowledge to technical and sales teams, addressing complex issues and educating customers.
  • Complaint management: Lead the team in handling product-related complaints with expert knowledge.
  • Legislation updates: Inform technical and sales teams about legislative changes.
  • Team development: Enhance team engagement and development, focusing on customer satisfaction and business excellence.
  • Market synergy: Understand market specifics and work towards synergy creation.
  • Global quality meetings: Participate in global meetings, overseeing KPIs and updates to our Business / Marketing Sales Unit.

You will collaborate with a talented team of professionals from various backgrounds.

About the role

To succeed as Nordic Technical Service Manager, you must possess technical expertise and solid commercial understanding. Your leadership experience, effective communication, and adaptability empower our team to reach its goals.

Key requirements

  • Structured & organized:You excel in planning and executing tasks, ensuring thorough reporting.
  • Goal-Oriented:You drive results through objective achievement.
  • Relationship builder:You build strong relationships with colleagues and customers.
  • Continuous improvement mindset:You seek to enhance processes and outcomes.
  • Customer focused:You prioritize customer satisfaction in all your actions.
  • Multilingual:You speak one or more Scandinavian languages and English, our business language.
  • Confident presenter:You comfortably communicate with diverse audiences.

Your unique blend of technical knowledge and commercial insight makes you an ideal candidate for this position.

Working culture

We strive to create an inclusive workplace where everyone can thrive. Our recruitment process lays the groundwork for a diverse work environment.

We review applications continuously, so feel free to apply today



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