Client Service Specialist

3 days ago


Malmo, Skåne, Sweden One Group AB Full time
Role Overview
We are seeking a Client Manager to support our clients in the field of online marketing. The ideal candidate will be responsible for ensuring a smooth and professional experience for our clients.

Key Responsibilities:
- Contact clients across Norway via welcome calls for our website product.
- Discuss clients' requirements for their website, consult on structure, and ensure all expectations are clearly defined.
- Coordinate final revision requests and ensure successful publication after the website has been created by our web designers.
- Handle domain and email account transfers on behalf of clients.

About You:
- Professional experience in client service and daily client interaction.
- Affinity for digital products and processes, allowing you to quickly familiarize yourself with new systems.
- Basic understanding of website structure and design principles.
- Experience with CRM systems is a plus.

What We Offer:
- Exciting and dynamic workplace with opportunities for growth and career development.
- Fantastic colleagues and a culture that values teamwork and humour.
- Role with great responsibility but also the support to succeed.
- Hybrid work model with scheduled working hours between 08.00 and 18.00, excluding lunch.
- World-class lunch arrangement provided by Mia Marias.
- Join our Malmö office, steps from the Central Station.

Compensation:
The gross salary for this position is 26,000 SEK/month for 37.5 hours/week.

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