Swedish ITSM Implementation Specialist
5 days ago
TN Sweden is seeking a Swedish ITSM Implementation Specialist to join our dynamic team.
We modernize our customers' IT landscape by leveraging ServiceNow, a leading IT Service Management platform.
The role of the Swedish ITSM Implementation Specialist involves implementing ServiceNow modules ITSM, contributing to projects, and analyzing production issues.
Key responsibilities include:
- Implementing ServiceNow modules ITSM in client-facing roles.
- Able to implement integration using REST API or any other standard integration platforms available.
- Contribute as a ServiceNow developer in projects.
- Analyze and resolve production issues around implemented solutions based on ServiceNow.
- Handle code migration from development to test to production instances of ServiceNow.
- Support end-users with queries around ServiceNow-based implemented solutions.
Requirements:
- Certified ServiceNow Administrator with preferably ITSM Implementation Specialist.
- Minimum 2 years of experience in ServiceNow developer/support role.
- Strong technical knowledge about ServiceNow ITSM module.
- Proven track record working in ServiceNow platform as a technical consultant.
- Analyze and improve current implementation and solutions. Able to explain and present new ideas and solutions.
- Able to communicate well in English and Swedish.
Company Culture:
We value openness, trust, and diversity. Our team is comprised of experts who specialize in cloud, data, and software.
We strive to create digital futures where businesses, societies, and humanity thrive.
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