Swedish ITSM Implementation Specialist

5 days ago


Malmo, Skåne, Sweden TN Sweden Full time

TN Sweden is seeking a Swedish ITSM Implementation Specialist to join our dynamic team.

We modernize our customers' IT landscape by leveraging ServiceNow, a leading IT Service Management platform.

The role of the Swedish ITSM Implementation Specialist involves implementing ServiceNow modules ITSM, contributing to projects, and analyzing production issues.

Key responsibilities include:

  1. Implementing ServiceNow modules ITSM in client-facing roles.
  2. Able to implement integration using REST API or any other standard integration platforms available.
  3. Contribute as a ServiceNow developer in projects.
  4. Analyze and resolve production issues around implemented solutions based on ServiceNow.
  5. Handle code migration from development to test to production instances of ServiceNow.
  6. Support end-users with queries around ServiceNow-based implemented solutions.

Requirements:

  1. Certified ServiceNow Administrator with preferably ITSM Implementation Specialist.
  2. Minimum 2 years of experience in ServiceNow developer/support role.
  3. Strong technical knowledge about ServiceNow ITSM module.
  4. Proven track record working in ServiceNow platform as a technical consultant.
  5. Analyze and improve current implementation and solutions. Able to explain and present new ideas and solutions.
  6. Able to communicate well in English and Swedish.

Company Culture:

We value openness, trust, and diversity. Our team is comprised of experts who specialize in cloud, data, and software.

We strive to create digital futures where businesses, societies, and humanity thrive.



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