Counter Manager

2 weeks ago


Stockholm, Stockholm, Sweden Aesop Full time
Role Purpose

As a Counter Manager at Aesop, you will embody our desire to engage, listen, and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.

Key Responsibilities
  • Manage and motivate a team of Retail Consultants to deliver exceptional customer experiences
  • Develop and implement effective sales strategies to drive commercial outcomes
  • Build and maintain strong relationships with customers to understand their needs and preferences
  • Collaborate with the store team to achieve sales targets and improve store performance
  • Stay up-to-date with skin care industry trends and developments to provide expert advice to customers
What We're Looking For
  • Proven track record of effective sales and customer service skills
  • Experience in managing and developing a team to achieve sales targets
  • Strong communication and interpersonal skills to build relationships with customers and colleagues
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Fluency in Swedish and English required
What's On Offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives, and encouraging deep connections with the local community through the Aesop Foundation, volunteering, and matched giving programs. Employee benefits include:

  • Up to 50% product discount and bi-annual complimentary product allocation
  • Annual Wellness Allowance to spend on an array of wellness activities of your choosing
  • Summer wellness leave options and paid volunteering allowance for all employees
  • In-house Product and Core skills training
  • Competitive commission based on Store performance
  • Pension and private medical Insurance via our chosen external provider Nordea
  • Suite of options to aid development, including complimentary access to LinkedIn Learning
  • Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
  • Matched Gifting Policy - where every SEK raised by employee for any registered charity will be matched by the Aesop Foundation
About Aesop

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion, and belonging play an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.


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