CRM Operations Manager

7 days ago


Stockholm, Stockholm, Sweden Svea Solar Sweden - Stockholm Full time
About the Role

As a Salesforce Administrator, you will be responsible for configuring and optimizing our Salesforce platform to meet business needs. You will work closely with different departments to ensure seamless integration and efficient use of the system.

Key Responsibilities
  1. Manage and support Salesforce users, including creating accounts, assigning permissions, and resolving issues.
  2. Develop and maintain reports and dashboards to provide critical insights to various teams.
  3. Configure and optimize Salesforce, updating page layouts, fields, and workflows to enhance usability.
  4. Automate processes using Flows to streamline daily operations.
  5. Provide training and support to users, sharing best practices and troubleshooting common issues.
  6. Collaborate with stakeholders to refine Salesforce processes and stay up-to-date on Salesforce updates.
What We're Looking For
  • 1-2 years of experience with Salesforce.
  • Proficiency in user management, report creation, and dashboard building.
  • Understanding of data management principles (de-duplication, validation rules, etc.).
  • Excellent communication skills to support technical and non-technical teams.
  • English fluency (additional languages a plus).

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