Sweden CRM Manager

4 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

**Job Description**

We're a leading player in the rapidly growing iGaming market, managing a multi-brand portfolio on our proprietary platform. Our company operates 7 main locations with over 500 talented employees.

We're seeking a Senior CRM Manager to join our team, leading the Swedish CRM team and driving key/high profile CRM projects alongside the Head of Customer Engagement. This role requires strong project management, data analytics & organisational skills to achieve continued optimisation and success across the Swedish CRM team.

Main Responsibilities:

  • Develop and execute CRM strategies across multiple brands, ensuring alignment with overall business objectives.
  • Analyse data sources to gain insights into player behaviour, market performance, and campaign performance, informing meaningful actions.
  • Cross-functionally collaborate with teams such as marketing, telesales, VIP, and CX to align CRM initiatives with broader organisational goals.
  • Drive innovation and improvement in CRM practices, processes, and technologies.
  • Stay up-to-date with industry trends, best practices, and emerging technologies in CRM and customer experience management.

Your Skills:

  • Excellent English language skills.
  • Fluent in Swedish.
  • Strong marketing mindset and analytical traits.
  • Experience managing a team.
  • CRM experience is essential.
  • Methodical and structured approach.
  • Social and enjoys working in a multi-cultural environment.
  • Likes sports, casinos, live casinos, or other types of games.

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