Sweden CRM Manager
4 days ago
**Job Description**
We're a leading player in the rapidly growing iGaming market, managing a multi-brand portfolio on our proprietary platform. Our company operates 7 main locations with over 500 talented employees.
We're seeking a Senior CRM Manager to join our team, leading the Swedish CRM team and driving key/high profile CRM projects alongside the Head of Customer Engagement. This role requires strong project management, data analytics & organisational skills to achieve continued optimisation and success across the Swedish CRM team.
Main Responsibilities:
- Develop and execute CRM strategies across multiple brands, ensuring alignment with overall business objectives.
- Analyse data sources to gain insights into player behaviour, market performance, and campaign performance, informing meaningful actions.
- Cross-functionally collaborate with teams such as marketing, telesales, VIP, and CX to align CRM initiatives with broader organisational goals.
- Drive innovation and improvement in CRM practices, processes, and technologies.
- Stay up-to-date with industry trends, best practices, and emerging technologies in CRM and customer experience management.
Your Skills:
- Excellent English language skills.
- Fluent in Swedish.
- Strong marketing mindset and analytical traits.
- Experience managing a team.
- CRM experience is essential.
- Methodical and structured approach.
- Social and enjoys working in a multi-cultural environment.
- Likes sports, casinos, live casinos, or other types of games.
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