CRM Support and Development Expert

2 weeks ago


Stockholm, Stockholm, Sweden Vipas Full time

As a CRM Support and Development Expert, you will play a critical role in managing and maintaining the client's CRM system solution. This includes acting as the contact person for various departments, informing, training, and supporting staff in system usage, and performing routine maintenance tasks.

About the Role:

This is an exciting opportunity to join our team and contribute to delivering tailored solutions using cutting-edge technologies. If you have a passion for CRM systems and experience in managing complex projects, we encourage you to apply.

Responsibilities:
  • Act as the contact person for various departments using the CRM system.
  • Inform, train, and support staff in system usage.
  • Perform routine maintenance tasks in the CRM system.
  • Configure, customize, and develop CRM functionalities with the business.
  • Conduct minor development tasks within the CRM system.
  • Manage CRM data, including imports, exports, cleaning, and merging.
  • Document the client's CRM system and advise on its future development.
Requirements:
  • Competence Level 4 (9–12 years).
  • Specify the consultant's start date availability.
  • Documented expertise in Ungapped or similar marketing tools.
  • Proficiency in Microsoft Dynamics Power Pages.
  • At least 5 years of experience in maintaining CRM systems based on Microsoft Dynamics.
  • Fluency in Swedish, both spoken and written.


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