CRM, Senior Salesforce Specialist

4 days ago

Stockholm, Stockholm, Sweden Pricer Full time

Do you want to drive retail digitalization with cutting-edge CRM solutions? Pricer is looking for a CRM, Senior Salesforce Specialist who will take our Salesforce platform to the next level. In this role, you will play a key part in optimizing and developing our CRM system to support our sales organization and drive business growth.

About Pricer

In a rapidly growing and ever-changing retail market, Pricer offers technology and solutions that fundamentally change the traditional physical store. As a global leader and partner on the retailers' digitalization journey, Pricer contributes to in-store efficiency and enhanced customer experience. Pricer's customers are leading retail chains around the world within grocery, consumer electronics, DIY, and pharmacies.

Key Responsibilities

As the CRM, Senior Salesforce Specialist, you will be responsible for administering and configuring Salesforce by managing profiles, roles, permissions, and layouts. You will maintain and optimize flows, validation rules, and process automation while ensuring that Salesforce effectively supports business processes. A key part of your role will be to create, manage, and analyze reports and dashboards to provide valuable insights to the teams. You will also troubleshoot and resolve user issues, as well as train both new and existing users. Working closely with developers and other stakeholders, you will contribute to the continuous improvement of the platform. To stay ahead in this role, you will need to keep up with the latest trends and technologies in CRM and sales analytics.

Who are you?

We are looking for someone with:

  1. At least 5 years of experience with CRM systems, such as Salesforce, and sales automation.
  2. A solid understanding of Salesforce Sales Cloud and Service Cloud. Experience with Experience Cloud is advantageous.
  3. Proven ability to configure Salesforce to meet business needs, especially in Flow and other automation tools.
  4. Experience in managing smaller projects, including planning, execution, and follow-up.
  5. Salesforce certification, such as Salesforce Administrator, is an advantage.
  6. Previous working experience in international environments.
  7. A bachelor's degree, with an MBA or equivalent preferred.
  8. Fluent in English, both written and spoken.
Your Skills and Characteristics

To succeed in this role, you should have:

  1. An outgoing and curious personality, thriving in a fast-paced environment.
  2. Strong analytical and problem-solving skills, with the ability to translate complex requirements into actionable solutions.
  3. Excellent communication skills to collaborate with both technical and non-technical stakeholders.
  4. The ability to work cross-functionally and influence stakeholders at different levels.
  5. A genuine interest in sales and business development.
Why Pricer?

At Pricer, you will have the opportunity to influence and further develop our Salesforce platform while working in an international environment with colleagues in 13 countries, providing valuable opportunities for global collaboration. You will be part of a dedicated and engaged team in a company that operates in a growing market.

Guided by our core values—We dare, We care, We win together—we foster innovation, collaboration, and empowerment, while prioritizing trust, responsibility, and teamwork to drive success for our customers, partners, and employees.

Our office in Hagastaden, Stockholm, offers a dynamic and innovative workplace where teamwork is at the core of everything we do. We also provide great opportunities for professional development, including Salesforce certifications, ensuring that you continue to grow and evolve in your career.

About Pricer

Pricer is a global leader in solutions for automation and communication in physical stores with a focus on driving digitalization and changing the retail trade. With its innovative cloud-based platform Pricer Plaza, the company helps retailers streamline their operations, improve the buying experience, and increase sales. Pricer's solutions are based on electronic shelf labels and digital signage and enable retailers to communicate with their customers, employees and suppliers. Pricer was founded in Sweden in 1991 and is listed on Nasdaq Stockholm.

This recruitment is managed by UNQ Recruitment, and we kindly ask recruitment and consulting firms not to contact us directly. All applications and initial interviews will be conducted by them.

If you have any questions about the role, please contact Nina Sejdini via email at nina@unqgroup.se.

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