CRM & Marketing Automation Specialist
4 days ago
Marshall Group is the audio, tech, and design powerhouse uniting musicians and music lovers through genre-breaking innovation. Our flagship brand, Marshall, is uniquely positioned with over 60 years of rock 'n' roll attitude on stage, at home, and on the go. Our iconic products are brought to life by a dedicated team of 800 passionate employees and sold in over 90 markets worldwide.
Right now, we need to strengthen our Experience team with a CRM & Marketing Automation Specialist. We're envisioning someone in this role who is a natural communicator with great organizational skills, and you thrive in a fast-paced environment. Taking initiative comes naturally to you. You're a doer with an agile, solution-driven mindset. Learning and growing excites you, and you're always looking for new ways to improve. You're passionate about branding and enjoy creating unique, memorable CRM experiences.
What you'll do:
- Building, maintaining, improving and QA of journeys across email, personalization, in-app messages and push, on site- and text messages.
- Coordinate assets and execute on daily CRM operations.
- Ongoing optimizations and improving journeys to assure best possible brand experience.
- Execute and follow up on A/B tests, and implement necessary improvements.
- Continuously analyze results, provide insights and create reports to be shared within eCom for further improvements.
Who we're looking for:
- A couple of years of working operationally with CRM and email marketing on global markets.
- Experience from working in a CRM tool such as Voyado, Braze or similar.
- Strong organisational and analytical skills, passion for data, evaluating campaigns and turning these insights into action.
- Experience from working with a loyalty program is a plus.
- Experience from working with app, on site- and text messages is a plus.
This role is based at the office in Stockholm.
Our pledge:
We thrive to foster an inclusive workplace and we do not discriminate on the basis of race, religion, disability, colour, national origin, gender, sexual orientation, age or marital status. We firmly believe that Marshall thrives when our employees do, leading to better experiences for our consumers.
Does this sound like you?
We look forward to reviewing your application
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