CRM & Marketing Automation Specialist

4 days ago

Stockholm, Stockholm, Sweden Souk Agency Full time

Join Us on a Journey of Growth – Shaping Impactful Customer Journeys as a CRM & Marketing Automation Specialist

About Us

At Souk Agency, growth is about building meaningful and long-term connections and partnerships. We combine creativity, data, and technology to help brands grow in impactful ways. As we expand, we're looking for a CRM & Marketing Automation Specialist who shares our passion for innovation and customer success.

In this role, you won't just be part of the team; you'll help shape it. Your contributions will drive both our clients' growth and our internal strategies, leading to long-term, transformative results. If you're ready to take initiative, collaborate with a forward-thinking team, and help us create lasting impact, we'd love to hear from you.

Job description

We are looking for a passionate and motivated individual to join our team, where you will have the opportunity to make a real impact on customer success by driving engagement and improving retention through the strategic use of CRM and Marketing Automation. You'll be hands-on in executing campaigns, building automated customer journeys, and creating targeted segments within our CRM and MA systems. You'll play a key role in working directly with clients and enhancing our internal processes to help optimize customer acquisition, engagement, and retention.

Key Responsibilities:

  • Work closely with clients to understand their business objectives and create personalized, automated customer journeys and workflows that align with both client needs and business goals.
  • Oversee the ongoing management of CRM and MA platforms, ensuring data accuracy, organization, and effective segmentation for better customer targeting and engagement.
  • Partner with internal teams such as Performance Marketing, UX/CX, and Data Analytics to enhance campaign performance and improve customer experiences.
  • Analyze campaign performance, monitor key metrics, and provide actionable insights to optimize campaigns, drive innovation, and increase ROI.
  • Stay ahead of emerging trends in CRM and Marketing Automation, continuously bringing fresh ideas and innovative solutions to enhance client experiences and optimize internal processes.

What You Bring to the Team:

  • 3+ years of experience in CRM and Marketing Automation within a digital marketing environment.
  • Hands-on experience with CRM and MA platforms such as HubSpot, Salesforce, Pipedrive, Klaviyo, Braze, Customer.io, or similar.
  • Strong understanding of customer segmentation, lifecycle marketing, and omnichannel engagement.
  • Proficiency in CDPs and data analysis/reporting tools such as GA4, Amplitude, Segment, Mixpanel, or Looker.
  • Experience in A/B testing and performance optimization.
  • Ability to manage multiple projects and collaborate effectively with cross-functional teams.
  • Strong communication skills and a data-driven mindset.

Not essential, but an advantage if you have:

  • Knowledge of SQL or basic coding for automation enhancements.
  • Familiarity with API integrations and CRM/MA platform customizations.
  • Previous agency experience.

What You Can Expect From Us:

We're a team that values being authentic, learning, and collaborating. Every project is an opportunity to grow, create, and see how far we can go. We're all about taking on new challenges and getting better with every step.

  • A dynamic, supportive and collaborative work environment.
  • Flexible work arrangements and competitive compensation.
  • Office located at Östermalm, Stockholm.
  • Training and certifications.
  • Laptop of choice.

At Souk we believe in a work environment where diverse perspectives and experiences strengthen our collective success. We encourage you to apply even if you don't meet all the qualifications – many underestimate their own abilities, and if you feel you have something to contribute, don't hesitate to apply

Please note that we are continuously interviewing candidates and may close the ad earlier.

If you have any questions about the role or the recruitment process please contact lowisa@soukagency.com.

#J-18808-Ljbffr

  • CRM & Marketing Automation Specialist

    7 days ago

    Stockholm, Stockholm, Sweden Marshall Group Full time

    Marshall Group is the audio, tech, and design powerhouse uniting musicians and music lovers through genre-breaking innovation. Our flagship brand, Marshall, is uniquely positioned with over 60 years of rock 'n' roll attitude on stage, at home, and on the go. Our iconic products are brought to life by a dedicated team of 800 passionate employees and sold in...

  • Marketing Automation and CRM Expert

    2 days ago

    Stockholm, Stockholm, Sweden Globalconnect Full time

    Enhance Business Success with Marketing Automation ExpertiseWe are seeking a seasoned Marketing Automation and CRM Expert to join our Pan-Nordic marketing team. In this role, you will design and implement high-quality lead nurturing flows that turn prospects into sales-ready leads.You will collaborate with IT developers, marketing teams, and sales...

  • Marketing Automation Specialist

    2 days ago

    Stockholm, Stockholm, Sweden Globalconnect Full time

    Do you thrive at the intersection of technology and marketing? Are you excited about optimizing customer journeys and driving engagement through automation?Make an Impact with Marketing AutomationAt GlobalConnect, we're on a mission to create seamless digital experiences for our customers. As a Marketing Automation Specialist, you'll be the architect behind...

  • Marketing Automation Strategist

    6 days ago

    Stockholm, Stockholm, Sweden Marshall Group Full time

    About Marshall GroupMarshall Group is a leading audio, tech, and design powerhouse that unites musicians and music lovers through innovative products. With over 60 years of experience, we've built a strong brand presence in over 90 markets worldwide.We're seeking a skilled CRM & Marketing Automation Specialist to join our Experience team. As a natural...

  • Marketing Automation Specialist

    3 days ago

    Stockholm, Stockholm, Sweden Salesgroup Stockholm AB Full time

    We are seeking a Marketing Automation Specialist to join our team at Orange Business Services.As a Marketing Automation Specialist, you will be responsible for implementing and managing digital marketing campaigns across multiple channels.The role and key areas of responsibility:**Key Responsibilities:**Setting up and managing marketing automation workflows...

  • Senior Marketing Automation Specialist

    3 days ago

    Stockholm, Stockholm, Sweden Schibsted Marketplaces Full time

    **About the Role**Schibsted Marketplaces is seeking a highly skilled Marketing Automation Manager to join our dynamic User Engagement Team. As a key member of our team, you will be responsible for driving marketing automation strategies that enhance user engagement and business growth across multiple verticals.**Key Responsibilities:**Own and drive marketing...

  • Email Marketing Specialist

    6 days ago

    Stockholm, Stockholm, Sweden Marshall Group Full time

    About the RoleWe're seeking a skilled CRM & Marketing Automation Specialist to join our team at Marshall Group. As a key member of our Experience team, you'll be responsible for developing and implementing customer journeys that drive business growth. With your expertise in CRM and email marketing, you'll help us build stronger relationships with our...

  • CRM Operations Manager

    6 days ago

    Stockholm, Stockholm, Sweden Marshall Group Full time

    Join Our Team at Marshall GroupWe're a dynamic company that's passionate about creating unique experiences for our customers. As a CRM & Marketing Automation Specialist, you'll play a crucial role in shaping our customer journey. With your expertise, you'll help us build stronger relationships with our customers and drive business growth.Your Key...

  • CRM, Senior Salesforce Specialist

    3 days ago

    Stockholm, Stockholm, Sweden Pricer Full time

    Do you want to drive retail digitalization with cutting-edge CRM solutions? Pricer is looking for a CRM, Senior Salesforce Specialist who will take our Salesforce platform to the next level. In this role, you will play a key part in optimizing and developing our CRM system to support our sales organization and drive business growth.About PricerIn a rapidly...

  • Marketing Automation Solutions Expert

    3 days ago

    Stockholm, Stockholm, Sweden Avaus Marketing Innovations Oy Full time

    Avaus Marketing Innovations Oy is a leader in marketing transformation, empowering businesses to drive marketing innovation and transform customer connections. We are seeking a seasoned Senior Martech Consultant to join our team in Stockholm. The ideal candidate will have expertise in marketing platforms, strong proficiency in cloud platforms, and experience...

  • Marketing Automation Engineer

    4 days ago

    Stockholm, Stockholm, Sweden If Skadeförsäkring Full time

    You could call it Marketing Automation Engineer but we're looking for a web personalization ninja.The MarTech tribe at If P&C Insurance is taking the next step in omni-channel, real-time and personalized customer communications. We're using Bloomreach Engagement, APIs and Frontend personalization capabilities to create tailored customer experiences of high...

  • Digital Marketing Specialist

    3 days ago

    Stockholm, Stockholm, Sweden Salesgroup Stockholm AB Full time

    Are you looking for a short-term opportunity to put some practical project and marketing campaign experience on your CV? In this temp role as a Digital Marketing Specialist, you get the opportunity to come in and hit the ground running and execute with a lot of creativityWhy choose Orange Business Services:At Orange Business Services, part of the Orange...

  • Digital Marketing Strategist

    7 days ago

    Stockholm, Stockholm, Sweden Blocket AB Full time

    OverviewAs a Digital Marketing Strategist at Schibsted Marketplaces, you will be responsible for developing and executing marketing automation strategies that drive user engagement and business growth across multiple markets. You will work closely with stakeholders to enhance user engagement and optimize marketing automation initiatives.Job DescriptionWe are...

  • Marketing Automation Expert

    3 days ago

    Stockholm, Stockholm, Sweden Schibsted Marketplaces Full time

    **Marketing Automation Manager Job Summary**We're seeking a seasoned Marketing Automation Manager to join our User Engagement Team at Schibsted Marketplaces. As a key member of our team, you'll be responsible for developing and executing marketing automation strategies that drive user engagement and business growth across multiple verticals.**Key...

  • Data-Driven Marketing Automation Strategist

    3 days ago

    Stockholm, Stockholm, Sweden Schibsted Marketplaces Full time

    **About the Opportunity**Schibsted Marketplaces is seeking a talented Marketing Automation Manager to join our dynamic User Engagement Team. As a key member of our team, you'll be responsible for developing and executing marketing automation strategies that enhance user engagement and business growth across multiple verticals.**Key Responsibilities:**Drive...

  • Business Process Automation Expert

    5 days ago

    Stockholm, Stockholm, Sweden Nemely CRM Solutions Full time

    About This Position:We are seeking a skilled Power Platform Developer to join our team at Nemely CRM Solutions. As a key member of our team, you will be responsible for designing, developing, and implementing customized CRM solutions using Microsoft Dynamics 365 and Power Platform.Your Key Responsibilities:Analyze business requirements and develop high-level...

  • marketing automation manager – user engagement team

    4 days ago

    Stockholm, Stockholm, Sweden Schibsted Marketplaces Full time

    MARKETING AUTOMATION MANAGER – USER ENGAGEMENT TEAMTHE OPPORTUNITY IN A NUTSHELLYou? A data-driven and solution-oriented Marketing Automation Manager who thrives in a dynamic, cross-functional environment.Role? Own and drive marketing automation strategies for the Nordic Mobility vertical, working closely with stakeholders to enhance user engagement and...

  • Digital Marketing Expert

    3 days ago

    Stockholm, Stockholm, Sweden Salesgroup Stockholm AB Full time

    Are you looking to gain hands-on experience in digital marketing?We are seeking a highly motivated Digital Marketing Specialist to join our team at Orange Business Services, part of the Orange group. As a Digital Marketing Specialist, you will be responsible for executing digital marketing activities such as campaigns and nurture flows in the marketing...

  • Marketing Automation Specialist

    6 days ago

    Stockholm, Stockholm, Sweden Blocket AB Full time

    About UsSchibsted Marketplaces is embarking on an exciting journey to become a fully marketplace-focused company. Our mission is to empower people to make smart choices for themselves and future generations. We are committed to staying agile and proactive in the rapidly evolving digital landscape.Your RoleAs a User Engagement Manager, you will be responsible...

  • marketing automation manager – user engagement team

    7 days ago

    Stockholm, Stockholm, Sweden Blocket AB Full time

    MARKETING AUTOMATION MANAGER – USER ENGAGEMENT TEAMTHE OPPORTUNITY IN A NUTSHELLYou? A data-driven and solution-oriented Marketing Automation Manager who thrives in a dynamic, cross-functional environment.Role? Own and drive marketing automation strategies for the Nordic Mobility vertical, working closely with stakeholders to enhance user engagement and...