CRM & E-commerce Coordinator Commercial · Stockholm ·

3 weeks ago

Stockholm, Stockholm, Sweden Aarke Sweden Full time

About Aarke
Aarke is a Swedish design company offering a range of premium home essentials engineered to elevate everyday routines. Founded in 2013, we are on a mission to re(de)fine the home appliances industry. Our flagship product, the Aarke Carbonator, has gained a cult following worldwide, with customers in more than 30 countries. In a category often overlooked by the design community, Aarke aims to combine enduring quality, premium materials, and a distinctive design approach.

Aarke is on an exciting growth journey, and our employees are our most valuable asset. We are now looking to strengthen our E-commerce team with a CRM & E-commerce Coordinator. This is an excellent opportunity for someone early in their career who is eager to gain hands-on experience in customer relationship management and e-commerce operations.

The Position
As a CRM & E-commerce Coordinator, you will play a supporting role in our E-commerce team, helping to manage customer relationships and assist in online sales efforts. You will gain valuable experience working with CRM tools, email marketing, and e-commerce platforms while supporting the team in various online activities.

Your main responsibilities will include but not be limited to:

  • Assist in setting up and scheduling email campaigns, newsletters, and automated flows.
  • Maintain and update customer databases, ensuring data accuracy and segmentation.
  • Support the daily management of Aarke's e-commerce platform, including product updates, SEO optimization, and promotional campaigns.
  • Monitor website performance and assist in improving the customer journey and overall shopping experience.
  • Support in the collaboration with the commercial team to align CRM and e-commerce activities with broader marketing campaigns.
  • Assist in reporting on campaign and sales performance by analyzing key email marketing metrics (e.g., open rates, click-through rates) and e-commerce sales trends on aarke.com.
  • Continuously analyse and identify improvement opportunities through testing and iteration, applying new methodologies and processes while maintaining a curious mindset and eagerness to learn.

Who are you?
You are an eager and detail-oriented individual who wants to kickstart your career in e-commerce and digital marketing. You enjoy working with data, learning new tools, and supporting team efforts to improve customer engagement and drive sales.

Your qualifications include:

  • A degree or relevant coursework in e-commerce, marketing, business, communications, or a related field.
  • Experience (internship or entry-level role) in CRM or e-commerce is a plus.
  • Familiarity with CRM tools (e.g., HubSpot, Klaviyo, or Mailchimp) and e-commerce platforms (e.g., Shopify, WooCommerce) is a bonus but not required.
  • Basic understanding of email marketing, digital campaigns, and customer engagement strategies.
  • Possess strong organizational skills, the ability to analyse extensive data sets, and an eagerness to learn.
  • Fluent in English (written and spoken).

Why Aarke?
By joining Aarke, you become part of a creative and forward-thinking team on a mission to revolutionize the home appliances industry. You will have the chance to make a direct impact on our digital strategy, working alongside a dynamic team in an innovative and fast-growing company. We offer a collaborative work environment, opportunities for personal and professional growth, and the chance to be a part of a brand that's changing the game in design and customer experience.

If you're ready to bring your CRM and e-commerce expertise to Aarke and help us build lasting customer relationships, we would love to hear from you

What now?
Please submit your application and portfolio through career.aarke.com/jobs. We will be reviewing applicants continuously. If you have questions about the position, please contact Anna Korling (Chief People Officer) at anna@aarke.com.

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