Sales Key Holder

1 month ago


Solna Municipality, Sweden H&M Group Full time

About & Other Stories

& Other Stories is a fashion brand that offers a wide range of products to help customers create their personal style. Our creative ateliers in Paris, Los Angeles, and Stockholm design fashion collections with great attention to detail and quality at an affordable price.

Job Description

We are looking for a 25 hours Key Holder contract. As a Sales Key Holder, you will be responsible for providing excellent customer service to maximize sales on the sales floor, in the fitting rooms, and at the cash desk. You will be aware of the store's goals and sales figures and familiar with applicable procedures and guidelines.

Your Responsibilities:

  • Provide excellent customer service to maximize sales.
  • Aware of store goals and sales figures.
  • Actively work with garments to ensure high standards are maintained.
  • Knowledge about garments/fabrics and garment care.
  • Process customer transactions at the cash desk.
  • Receive and process deliveries.
  • Help prepare seasonal sales and campaigns.
  • Follow store routines, policies, and guidelines to assist in loss prevention and safety.
  • Work well in the team and actively support colleagues.
  • Execute store opening and closing procedures.
  • Support DM in running daily operations, conducting daily planning, driving customer service, and operations.

Qualifications

You love people and are willing to go the extra mile for customers. You know how to drive sales in an ever-changing environment and can see what needs to be done in the store. Experience from cash register routines is preferable, but your willingness to learn and grow with us is most important. You live by values and are a strong team player with an open mindset and the ability to handle pressure.

Additional Information

Benefits:

  • 25% Staff Discount within the H&M Group.
  • Twice a year a staff allowance to shop the newest season.
  • Paid Vacation Days.
  • Endless development opportunities.
  • Plus more external/local benefits.

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