
Floor Team Manager
21 hours ago
We're looking for an accomplished Floor Manager to join our H&M Group team. This exciting opportunity offers the chance to drive sales growth, foster a positive work environment, and contribute to the success of our company.
Responsibilities include:
- Delivering exceptional customer experiences through personalized styling advice, product knowledge, and engaging store interactions.
- Collaborating with the Store Manager to analyze sales data, identify opportunities for growth, and develop strategies to maximize sales revenue.
- Leading a team of sales assistants to achieve outstanding service standards and promote a positive store culture.
- Contributing to the recruitment process and ensuring new starters receive comprehensive induction and training.
- Developing and implementing initiatives to improve sales performance and customer satisfaction.
- Maintaining a safe, clean, and organized store environment.
- Representing the Weekday brand as a confident ambassador, promoting our values and mission.
- Assuming the Store Manager's responsibilities during their absence, if required.
For this position, we're seeking:
- Strong customer service skills and the ability to connect with customers.
- Previous experience in retail or customer-facing roles, preferably with leadership responsibilities.
- Excellent communication and interpersonal skills.
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