
Senior Team Manager Banking
12 hours ago
Unlock Your Potential as a Manager Services Transformation Expert
At Banqsoft, we're dedicated to transforming the way banks and financial organizations manage and grow their financial services. We're looking for a talented Senior Team Manager to lead our Professional Services unit, working closely with Business Unit Manager, Team Managers, and other stakeholders in the Business Area.
The successful candidate will be responsible for leading a team of 10-15 skilled professionals, championing Banqsoft's Leadership DNA principles, and promoting accountability, effective communication, and continuous learning within smaller team environments.
Key Responsibilities:
- Full operational and performance responsibility for the team, covering recruitment, development, off-boarding, and financial management.
- Regular collaboration with customers to ensure progress, gather feedback, and drive improvements in customer satisfaction.
- Ownership of essential meeting arenas internally to drive improvements across the business unit.
- Identify opportunities for process enhancements and framework creation to strengthen our position as an efficient and reliable partner for our customers.
- Participation in sales processes, working closely with cross-functional sales and bid teams.
Requirements:
- Demonstrable hands-on knowledge and skills in project management, service management, or customer success management.
- Proven experience in managing complex deliveries, projects, customer collaborations, and communications.
- Experience and/or strong desire to build and lead high-performing teams.
- Proficiency in financial management such as budget, forecast, Power BI.
- A background in business consulting, service management, project management/PMO or similar role.
- Relevant educational background.
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