
Retail Team Leader
17 hours ago
At Weekday, we believe that great customer experiences start with great people. As a Floor Manager, you will play a critical role in building a positive and inclusive work environment that drives business success.
Key Responsibilities:- Lead by example, demonstrating a passion for customer service and a commitment to excellence in all aspects of store operations
- Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement
- Mentor and coach sales assistants to enhance their skills and confidence, and support their career development
- Collaborate with the store manager to achieve business objectives, including sales targets and operational efficiency
- Communicate effectively with colleagues, customers, and stakeholders to build strong relationships and resolve issues promptly
- Ambitious and driven, with a strong desire to succeed in a fast-paced retail environment
- Excellent leadership and interpersonal skills, with the ability to build trust and rapport with colleagues and customers
- Prior retail or customer-facing experience is essential, with a proven track record of delivering results in a dynamic environment
- You must be able to think creatively, solve problems effectively, and adapt to changing circumstances in a rapidly evolving retail landscape
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