![Quinyx](https://media.trabajo.org/img/noimg.jpg)
First Point of Contact Advisor
22 hours ago
About the Role
As a First Line Customer Support Advisor, you'll be responsible for providing top-notch support to our international customers via phone and email. This exciting role involves handling incoming inquiries, solving technical questions, and providing consistent support to our customer base.
You'll work closely with internal departments to resolve issues and escalate them when necessary. We're looking for someone who can develop strong relationships with colleagues and communicate effectively at all levels.
Key Responsibilities:
- Provide first-line technical support to international Quinyx customers mainly via phone and email.
- Use troubleshooting experience and available resources to resolve customer issues.
- Report on and follow up on any defects found.
- Escalate issues to RnD and Second Line when necessary.
- Develop strong relationships with internal departments and communicate with people at all levels.
- Support other parts of the organization with questions about Quinyx's products and customers.
Requirements
To be successful in this role, you'll need:
- Excellent communication skills and a customer-focused mindset.
- The ability to multitask and prioritize tasks effectively.
- Experience working with Workforce Management software.
- Fluency in both German and English.
Benefits
We offer a comprehensive benefits package, including:
- A healthy work-life balance with flexible hours and remote work options.
- The latest tools and technology to help you succeed.
- An enhanced vacation allowance and gym membership contribution.
- The chance to participate in our fun and inclusive yearly events.
Life at Quinyx
We're a forward-thinking company that values innovation, creativity, and teamwork. Our global team comes from 30 nationalities and we believe in creating a positive work environment for everyone. We have a family atmosphere here at Quinyx and are committed to supporting each other's growth and development.
-
Technical Service Advisor
14 hours ago
Stockholm, Stockholm, Sweden Quinyx Full timeJob DescriptionWe are seeking a First Line Customer Support Advisor who will be the primary point of contact for customers speaking German or English. This role involves handling incoming inquiries, solving technical questions, and providing consistent support to our customer base.
-
Technical Support Specialist
7 days ago
Stockholm, Stockholm, Sweden Quinyx Full timeAbout the RoleOur First Line Customer Support Advisors are the first point of contact when our customers encounter a question or issue. You will handle incoming inquiries, solve customers' technical questions, and provide consistent and efficient support to our customer base.We value passion, quality, innovation, trust, and collaboration. You'll be given the...
-
Customer Support Specialist
2 days ago
Stockholm, Stockholm, Sweden Quinyx Full timeAbout the RoleAs a First Line Customer Support Advisor at Quinyx, you will be the primary point of contact for customers who speak German or English. You will handle incoming inquiries, solve customers' technical questions, and provide consistent and efficient support to our customer base.All candidates need to be fluent in both German and English.
-
Senior Recruitment Manager
6 days ago
Stockholm, Stockholm, Sweden Valtech Full timeAs a Senior Tech Talent Partner, you will be the face and first point of contact for Nordic staffing efforts, joining a team responsible for driving successful recruitment of top talent.Based in Stockholm, you will leverage your experience in digital transformation/IT consulting industries (around 6-8 years) to build and maintain strong local talent...
-
German and English Customer Support Specialist
14 hours ago
Stockholm, Stockholm, Sweden Quinyx Full timeWe are seeking a highly motivated and skilled First Point of Contact for our global customer base. As a First Line Customer Support Advisor, you will be responsible for providing technical support to our German and English-speaking customers via phone and email.The ideal candidate will be fluent in both languages, have strong analytical and communication...
-
Environmental Advisor
3 days ago
Stockholm, Stockholm, Sweden South Pole Full timeSouth Pole: A Leader in Sustainability Solutions">We're a global company that helps organizations achieve their environmental and social goals. Our team of experts works closely with clients to develop tailored strategies, driving positive impact and measurable outcomes.">The Role: Principal Consultant">We're seeking an experienced Principal Consultant to...
-
Stockholm Customer Service Representative
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleThe Client Services Advisor is a critical member of our Ecommerce Operations & Customer Experience Team in Stockholm. As a first point of contact for our customers, you will deliver exceptional customer service across various channels and build strong relationships to enhance customer loyalty.Key ResponsibilitiesProvide timely and personalized...
-
Business Improvement Specialist
13 hours ago
Stockholm, Stockholm, Sweden DLL - Financial Solutions Partner - Part of Rabobank Full timeKey ResponsibilitiesExecute and drive initiatives: Lead the process from initial idea to final delivery, acting on initiatives identified within the organization and by your team.Leadership: Understand the team and their motivations, creating a supportive environment and prerequisites for the team to succeed.Continuous Improvement: Demonstrate a willingness...
-
Nordic HR Advisor
14 hours ago
Stockholm, Stockholm, Sweden XL CATLIN Full timeJob DescriptionThe HR Advisor will play a crucial role in supporting the Nordic HR Manager in evolving the company's HR function. This position involves providing consultative support to managers, ensuring compliance with guidelines, agreements, and laws. The ideal candidate will have strong administrative skills, attention to detail, and excellent...
-
Senior Solution Advisor
6 days ago
Stockholm, Stockholm, Sweden SAP Full timeEmpowering Enterprise Cloud SecurityAt SAP, we're seeking a seasoned Cybersecurity Pre-Sales Expert to join our team in a senior Solution Advisor role. This position will collaborate with sales teams to provide cloud security and compliance expertise in complex and strategic sales opportunities.The ideal candidate will bring a strong technical background in...
-
Support Advisor
22 hours ago
Stockholm, Stockholm, Sweden Rotterdam Innovation City Full timeWe are seeking a highly motivated and experienced Support Advisor - German Speaker to join our team. As a member of our global team, you will be responsible for providing exceptional customer service and support to our customers.About the Job:This role is focused on providing customer support to our German and English-speaking customers. The ideal candidate...
-
Global Compliance Advisor
6 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob DescriptionWe are seeking a highly skilled Senior Advisor to join our Financial Reporting's Global Compliance Services (GCS) practice in Stockholm. As a key member of our team, you will be responsible for supporting global clients with their Swedish subsidiaries' statutory accounting obligations.The role is a vital part of our GCS practice, which...
-
Consumer Credit Expert
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are seeking a highly skilled professional to join our Nordic Consumer Credit team in Stockholm, Sweden. As a Credit Advisor, you will be responsible for handling outbound and inbound calls from consumer cardmembers whose accounts are flagged as overdue or delinquent.Key responsibilities include:Building significant connections with customers by offering...
-
Digital Growth Advisor
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We champion a revolutionary 'New Way of Work' that prioritises flexibility, personal growth, and joint success.Job DescriptionDrive Digital Transformation: Become a Mid-Market Cloud Advisor. As a Cloud Advisor for Google Cloud and other cloud...
-
Retail Advisor for Luxury Goods
6 days ago
Stockholm, Stockholm, Sweden Tiffany & Co. Full timeWe are looking for a talented Retail Advisor for Luxury Goods to join our team at Tiffany & Co. As a key member of our sales team, you will be responsible for delivering exceptional service and results that uphold the highest standards of excellence and luxury etiquette.About Our RoleIn this role, you will have the opportunity to inspire clients through...
-
Cloud Transformation Advisor
14 hours ago
Stockholm, Stockholm, Sweden Devoteam I Google Cloud Partner Full timeAbout the RoleWe are seeking a skilled Cloud Transformation Advisor to join our team at Devoteam, a leading technology partner to Google Cloud. As a key member of our sales team, you will play a crucial role in driving digital transformation across various industries.The ideal candidate will have a proven track record of success in acquiring new customers...
-
Strategic Advisor
14 hours ago
Stockholm, Stockholm, Sweden EQT Partners AB Full timeAbout the OpportunityWe are seeking a Strategic Advisor to join our team and drive impactful investment projects. This role requires exceptional leadership skills, with a focus on managing complex projects and fostering a culture of innovation.In this pivotal position, you will be responsible for structuring and managing investment opportunities, providing...
-
Customer Order Management Professional
2 days ago
Stockholm, Stockholm, Sweden A-Talent Tech Management Sweden AB Full timeA-Talent Tech Management Sweden AB Overview">We are a cutting-edge tech management company that prioritizes innovation and customer satisfaction. Our team consists of experts who strive to deliver exceptional services to our clients.">Sales Administrator Job Description">This role involves managing customer orders, being the primary point of contact for...
-
Senior Customs Specialist Lead
3 days ago
Stockholm, Stockholm, Sweden MultiMind Bemanning AB Full timeAbout the JobAs a Senior Customs Specialist, you will play a critical role in shaping our customs strategy. You will be responsible for managing and adhering to customs compliance, ensuring continuous adherence to local customs regulations in all Nordic markets as well as per our AEO authorization.Your main responsibilities will include implementation of the...
-
Mid-Market Cloud Advisor
2 days ago
Stockholm, Stockholm, Sweden Devoteam I Google Cloud Partner Full timeAbout DevoteamWe're a leading technology partner to Google Cloud, AWS, and Microsoft across EMEA. With 20+ years of successful Google Cloud implementations, we drive digital transformation across various industries.Your RoleAs a Mid-Market Cloud Advisor, you'll play a crucial role in expanding our footprint across the Nordics and DACH. You'll be responsible...