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Senior Consumer Insights Consultant
1 month ago
We address one of the world's biggest problems – how to end smoking. There are 1,1 billion smokers in the world. Around 8 million people die every year from smoking-related diseases. Our goal is to significantly reduce death rates, save lives and inspire people to choose healthier enjoyment. How? By offering people safer nicotine online.
Haypp Group is one of the Nordics' leading e-commerce groups with ten store brands, present in seven countries where we serve more than 1 million active consumers. Through brands such as Snusbolaget.se, Northerner.com, Nicokick.com etc., we sell nicotine pouches as well as Swedish style snus online. With our headquarters located on Östgötagatan in Stockholm we are 200 team members mainly but not exclusively based in Sweden. Also, we are an innovative and fast-moving company that is growing rapidly, driving sustainable business and are changing the world in the process. We are currently on an exciting expansion journey, converting more and more smokers to healthier alternatives across all our markets globally.
THE ROLE
As a Senior Consumer Insights Consultant at Haypp Group, you will join the Haypp Lab team, our in-house insight division. At Haypp Lab, you'll be part of a successful, forward-thinking, and skilled team, We offer our clients,, actionable insights by leveraging our robust consumer base and knowledge of the category to affect their market strategy, product development and branding. Within your role you will get the opportunity to work with multiple clients, on different markets and various projects.
Main Responsibilities:
- Project Leadership and Execution: Take charge of end-to-end project management, from understanding client objectives to delivering insightful final reports. This encompasses everything from proposal drafting, methodology selection, questionnaire design, to data collection and analysis. Transform complex data into clear, actionable insights that guide client decision-making.
- Foster and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. Manage relationships with other internal departments: CRM, Customer Service, Category management, after-sales.
- Continuously building and developing our consumer insights offer.
- Support internal departments in their insights needs by conducting specific projects that help the growth of Haypp Group as a business.
WHAT WE WANT FROM YOU
We need a team player who's eager to dive in, take charge, and grow. Here's what makes you the ideal fit:
- You're hands-on, always ready to get involved with the work that needs doing.
- You like to build strong relationships with clients and your deliveries are something you're proud off.
- Managing multiple projects at once? No problem for you.
- You're inventive, always looking for creative ways to solve challenges.
- Organized and responsible, you push projects forward.
Successful candidates also meet the following requirements:
- Experience from hands-on quantitative research. Ex. setting up surveys, analysing data and visualising/presenting insights.
- Experience of client management – Relationship building, offer strategic guidance and up-sell.
- Understanding of latest and greatest within market/consumer research.
- Solid presentation skills
- Fluency in Swedish & English
Bonus requirements that make you stand out from the rest
- Experience of e-com
- Advanced insights methods such as conjoint analysis
- Skills in programs for data analysis, such as SPSS, SAS, R, Python or others.
WHAT WE OFFER
We are a value driven company with our values We team up, Innovation Drives Us, Inclusion & Non-Hierarchy and Going the Extra Mile at the heartbeat of everything that we do. With us you can always expect to get help from people who want to achieve things together and to be able to speak your mind in every social constellation you are part of. We highly value all ideas no matter where they come from, and we are not afraid to try new things out. We are also welcoming, inclusive and everyone at Haypp Group has a voice. In addition, we seize opportunities by putting in hands-on, hard work and celebrating when we reach our goals. With us, you should always feel safe, appreciated and valued but at the same time challenged and excited.
Because we recognize that our team members are our most important differentiator, we offer our team members generous benefits. We offer the following perks to everyone at Haypp Group:
- Premium ITP1 occupational pension savings plan
- Insurance plan, including private healthcare
- 30 days of paid vacation
- Parental pay lift
- Wellness allowance of 5,000 SEK per year
- Lots of social happenings
SEND US YOUR APPLICATION TODAY
If this sounds like a place where you would want to contribute and grow, let us know you're interested by submitting your application Apply with your CV, a cover letter, through Linkedin or in any other way you feel represents you in the clearest possible way. All ways of connecting work for us
Haypp Group is committed to equality and diversity, and we welcome applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, and marital status. We want to offer you great recruitment experience, and if there is anything we can do to make you more comfortable in the process with us, please let us know.
If you have any questions about the role or what it's like to work at Haypp Group in general, feel free to reach out to our responsible recruiter Max Moen at max.moen@hayppgroup.com. We look forward to hearing from you
