Head of Product Analytics
2 days ago
The Data domain is part of the Product and Tech function with the mission of transforming Trustly into a truly data-driven organization. We are responsible for every aspect of the data journey, from collection & modeling to analysis and visualization. We provide the whole organization with data and analytics artifacts aiming to improve our decisions, operations and the customer's experience.
About the role
As Trustly's lead for Product Analytics you will be instrumental in driving data-informed product decisions, uncovering insights, and ultimately contributing to the success of our products. You will be a strategic partner to our CPO and Head of Product but also work closely with our product managers, designers and engineers driving product adoption and performance.
As a Lead you will have staff responsibility for the Product Analytics team currently composed of four experienced data analysts. You will own and prioritize the team's backlog and oversee deliveries as well as refine our analytics methodology. You will work closely with our data professionals in order to support your team with the necessary tools and data availability.
What you'll do
- Influence product roadmap: Collaborate closely with product managers to define key product metrics and to ensure data is a core aspect of any product development initiative; based on stakeholder needs, you will propose and prioritize impactful data solutions such as dashboards, deep dives, A/B tests, or machine learning models to drive decision-making and innovation
- Develop and refine our analytics methodology: Establish best practices for data tracking, defining key metrics and proactively developing a framework for analyzing and understanding user behavior and product performance; ensure your team has timely access to accurate, well-structured data to address critical business questions and drive informed decision-making
- Champion the "test and learn" approach: Promote A/B tests to validate hypotheses, optimize product features, and measure the impact of changes with the aim to establish a robust experimentation framework to ensure our product decisions are backed by data
- Be a data evangelist: Foster a data-driven culture within the Product and Tech organization and beyond, advocating for data literacy and promoting the use of data to improve our products
Who you are
- Hold a degree in Engineering, Mathematics, Statistics, or equivalent, followed by at least 5 years of hands-on advanced analytics as a data analyst, data scientist or similar
- At least one previous experience in a leadership role
- Experience, or at least a general understanding of the most common analytics methodologies (scalable dashboard, data science, a/b tests, etc.)
- Technically skilled to be able to develop our analytics methodology (BI tools, SQL, Vertex AI, Sagemaker or similar tools)
- Strong communication skills to align with stakeholders on your team's deliverables and roadmap
- A genuine interest in payment solutions
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