Media Solutions: Customer Success Manager – Sweden Office

6 days ago

Stockholm, Stockholm, Sweden Blue Billywig Full time
Media Solutions: Customer Success Manager – Sweden Office

Due to our continued growth, we are looking for a Customer Success Manager to join our Media Solutions team in Stockholm, Sweden.

If you have an entrepreneurial spirit and a proactive approach to solving problems, along with a keen talent for recognizing and capitalizing on opportunities, and if you possess a combination of social, commercial, and analytical abilities, then you could be exactly who we're searching for

Responsibilities
  • Drive the success of our key accounts in the Nordics region by working closely with clients and understanding their business needs.
  • Strengthen and grow client relationships through constant communication and new solutions for both their content and advertising strategies.
  • Plan and execute client needs on a daily basis.
  • Work closely with the Nordics Business Development Manager, helping with new business initiatives.
  • Troubleshoot and manage technical challenges between numerous video vendors.
  • Collaborate with internal teams and optimize productivity.
  • Lead the setup planning and implementation of new clients.
  • Proactively manage your own schedule in order to meet monthly, quarterly, and yearly revenue objectives.
  • Identify best practices and market trends and act upon them.
What we're looking for
  • Excellent interpersonal, organizational, and communication skills, both written and verbal.
  • Fluent in English, with another European language beneficial.
  • 1-2 years of digital advertising experience, preferably in an operational or account management role.
  • Extremely strong analytical and problem-solving skills and an operational understanding of digital technologies.
  • Knowledge of the video advertising market is a plus, particularly publisher revenue streams such as instream and outstream advertising.
  • Bachelor's degree or equivalent.
  • Proficient with the Microsoft Suite and Google products.
  • Passionate about technology and digital video.
  • Willingness to travel abroad (within Europe) when necessary.
  • Understanding of the ad tech and SaaS landscape – such as knowledge of Google Ad Manager and other ad tech vendors is beneficial.
  • Aptitude, flexibility, and desire to work in a fast-paced video advertising environment.
What we offer
  • Competitive remuneration package.
  • Work within a team of experienced media professionals.
  • Informal, open, and creative work environment.
  • Friskanvaro / health allowance.
About us

We've built an all-in-one online video platform that enables our clients to achieve all their video goals and we focus on offering the best service in the industry.

Our platform offers features ranging from video content management, hosting, adaptive streaming, and monetization. And with our studio, it's possible to create interactive videos, allowing our clients to really engage with their viewers. We strive to constantly develop new features that will enable businesses to advance further in the field of video and access to our experts is always available and included in the standard license fee.

Since our company was founded in the Netherlands in 2006, we've expanded with offices in Sweden and Singapore.

Are you the Customer Success Manager we're looking for? Please send your CV and cover letter to jobs@bluebillywig.com Attn. Kevin Fox

PS. We can work it out

Our most important job requirement is to be able to picture yourself as part of the team and thrive with us. If you don't meet every requirement, we encourage you to apply anyway. You might be just the person we're looking for.

Apply for this job

Fill in the form on the right or alternatively send your resume and cover letter to jobs@bluebillywig.com.

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