Head of Key Account Management Nordics

5 days ago

Stockholm, Stockholm, Sweden TN Sweden Full time

Social network you want to login/join with:

Head of Key Account Management Nordics, StockholmClient:Location:

Stockholm, Sweden

Job Category:

Other

EU work permit required:

Yes

Job Reference:

477d76a0adee

Job Views:

3

Posted:

10.04.2025

Expiry Date:

25.05.2025

Job Description:

Benify was founded in Sweden in 2004 with a mission to revolutionize HR and create better workplaces. In 2024, we merged with Benefex and joined Zellis Group to further enhance employee experiences. Today, our team of 1,200+ Benifexers spans 14 global offices, collaborating with around 3,000 clients in over 120 countries to deliver exceptional experiences to 5 million end users.

The role as Head of Key Account Management Nordics
As Head of Key Account Management Nordics, you will play a key role in driving strategic customer engagement, expanding revenue, and leading a high-performing team within our Nordics enterprise customer portfolio. You will be responsible for scaling and optimizing the Key Account Management function, ensuring strong customer relationships, and driving revenue growth through strategic leadership and operational excellence. Acting as the bridge between our enterprise customers, internal teams, and company leadership, you will have a direct impact on our continued success as a fast-growing SaaS company.

Your responsibilities will include:

  • Leading, mentoring, and coaching a team of 15 Key Account Managers and three Team Leaders.
  • Owning and developing the key account portfolio, driving growth and retention through proactive engagement strategies.
  • Identifying and executing strategies for upselling, cross-selling, and reducing churn.
  • Collaborating with sales, marketing, and product teams to expand key accounts.
  • Setting clear goals for the team, tracking performance, and ensuring alignment with company objectives.
  • Establishing best practices for account management and fostering a high-performing, customer-first culture.
  • Building and maintaining strong relationships with C-level executives and key decision-makers at enterprise customers.
  • Acting as the voice of the customer internally, providing insights to enhance product development and services.
  • Analyzing key performance metrics (ARR growth, churn risk, NPS, customer health scores) and reporting to executive leadership.

Who we are looking for

We are looking for an experienced leader who thrives in a fast-paced, customer-focused environment. You have a strong commercial mindset, a passion for sales and customer engagement, and a proven ability to successfully lead large teams. You are both strategic and hands-on, inspiring your team while actively engaging with customers and internal stakeholders. Additionally, you take a data-driven approach to account management.

Your experience includes:

  • Extensive experience in leading B2B Key Account Management teams, either in new business sales or existing customer sales.
  • Managing and scaling large teams, driving both performance and engagement.
  • Leading change initiatives, navigating challenges, and delivering positive transformation.
  • Working in a KPI- and data-driven manner, tracking sales performance, customer health, and key success metrics.
  • Experience from a SaaS or product company is highly desirable.
  • Experience managing an existing customer base is a plus.
  • Fluency in Swedish, as the role requires close collaboration and communication with customers in Sweden.

Your mindset and approach:

  • You have a hunter mentality – passionate about sales, customer relationships, and business growth.
  • You are driven, proactive, and always looking for ways to improve and challenge the status quo.
  • You thrive in a data-driven environment and use insights to guide decision-making.
  • You enjoy being hands-on, engaging with customers, and adding value in every interaction.
  • You have a strong understanding of cross-sell and up-sell strategies and how to maximize account potential.

Start date: As soon as we find the right match.

Are you ready to take on a key leadership role in a dynamic SaaS environment? Apply now and join us on our journey to success

At Benifex, we are committed to equal opportunities and celebrating diversity. We value every individual, regardless of race, religion, gender, sexual orientation, age, disability, or other characteristics, fostering a workplace where everyone feels respected and valued. By embracing diverse perspectives, we drive innovation and exceed expectations together. We're proud to be an inclusive employer, celebrating the unique contributions of everyone.

If you need reasonable adjustments for interviews, please respond to the email you'll receive after applying.

#J-18808-Ljbffr

  • Head of Key Account Management Nordics

    1 week ago

    Stockholm, Stockholm, Sweden Benify AB Full time

    Benify was founded in Sweden in 2004 with a bold vision: to revolutionize HR and create better workplaces for everyone.In September 2024, we merged with Benefex and joined Zellis Group, uniting two leading innovators in benefits and employee engagement. Together, we're shaping the future of work - creating remarkable experiences that employees love. We are...

  • Head of Key Account Management Nordics

    7 days ago

    Stockholm, Stockholm, Sweden Benify Full time

    Benify was founded in Sweden in 2004 with a bold vision: to revolutionize HR and create better workplaces for everyone.In September 2024, we merged with Benefex and joined Zellis Group, uniting two leading innovators in benefits and employee engagement. Together, we're shaping the future of work - creating remarkable experiences that employees love. We are...

  • Nordic Head of Product Management

    7 days ago

    Stockholm, Stockholm, Sweden Samsung Nordics Full time

    Position SummaryHelp Us Create What Can't Be DoneEverything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today's fast-paced global economy, change is constant and innovation is critical to a company's survival. As we have done for over 80 years,...

  • Key Account Manager for Nordics

    3 weeks ago

    Stockholm, Stockholm, Sweden VIPAS AB Full time

    We are seeking a business leader in Nordics with a broad skill set which demonstrates analytical horsepower, vendor management skills, excellent business judgment, strong negotiation skills, deep curiosity to uncover how things work, and a passion for building a world class experience through services for our customers.The successful candidate for this high...

  • Key Account Manager for Nordics

    4 weeks ago

    Stockholm, Stockholm, Sweden VIPAS AB Full time

    We are seeking a business leader in Nordics with a broad skill set which demonstrates analytical horsepower, vendor management skills, excellent business judgment, strong negotiation skills, deep curiosity to uncover how things work, and a passion for building a world class experience through services for our customers.The successful candidate for this high...

  • Key Account Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden Academic Search International Full time

    Are you a driven and dedicated Key Account Manager with a passion for driving business within FMCG? Do you thrive in a multicultural and professional environment as part of a winning team? Are you analytical and structured, yet customer-oriented and engaging? Are you ready to take on this unique opportunity to join Lindt on their continuous journey of...

  • Nordic Key Account Director

    7 days ago

    Stockholm, Stockholm, Sweden VIPAS AB Full time

    VIPAS AB seeks a seasoned Key Account Manager to lead our high-value client relations efforts in the Nordics and EU markets. The successful candidate will have extensive experience in managing complex client relationships, driving growth through strategic account planning, and collaborating with internal teams to deliver seamless service and solutions.Key...

  • Mutti Nordics – Key Account Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    Social network you want to login/join with:Client:Location:Stockholm, SwedenJob Category:OtherEU work permit required:YesJob Reference:bddeb893a217Job Views:3Posted:28.03.2025Expiry Date:12.05.2025Job Description:Would you describe yourself as an engaged and driven Key Account Manager with a few years of experience from FMCG and Swedish Grocery Trade looking...

  • Key Account Manager Foodservice

    7 days ago

    Stockholm, Stockholm, Sweden Kraft Heinz Full time

    Job DescriptionAbout this positionWe have an exciting opportunity available for a Key Account Manager to join our Nordic HQ in central Stockholm and make a difference at Kraft Heinz in the Nordic Away From Home market. You will be working in a high performing team, alongside peers always trying to reach the next level and will report to the Head of Away From...

  • Key Account Manager Foodservice

    2 weeks ago

    Stockholm, Stockholm, Sweden Heinz Full time

    About this positionWe have an exciting opportunity available for a Key Account Manager to join our Nordic HQ in central Stockholm and make a difference at Kraft Heinz in the Nordic Away From Home market. You will be working in a high performing team, alongside peers always trying to reach the next level and will report to the Head of Away From Home. In this...

  • Key Account Manager Foodservice

    2 weeks ago

    Stockholm, Stockholm, Sweden Kraft Heinz Company Full time

    Job DescriptionAbout this positionWe have an exciting opportunity available for a Key Account Manager to join our Nordic HQ in central Stockholm and make a difference at Kraft Heinz in the Nordic Away From Home market. You will be working in a high performing team, alongside peers always trying to reach the next level and will report to the Head of Away From...

  • Head of Enterprise Account Development

    5 days ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    About UsWe are BENIFEX, a fast-growing SaaS company dedicated to delivering exceptional employee experiences. Our team of over 1,200 professionals collaborates across 14 global offices to serve around 3,000 clients in over 120 countries. We strive to create better workplaces by innovating and enhancing our services.Your RoleAs the Head of Key Account...

  • Senior Key Account Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden Kraft Heinz Company Full time

    Senior Key Account ManagerApply remote type Hybrid locations Stockholm time type Full time posted on Posted 2 Days Ago job requisition id R-88599Job DescriptionAbout this positionWe have an exciting opportunity available for a Senior Key Account Manager to join our Nordic HQ in central Stockholm and make a difference at Kraft Heinz in the Swedish retail...

  • Head of Accounting

    3 weeks ago

    Stockholm, Stockholm, Sweden St1 Biokraft Full time

    A Powerful PartnershipSt1 Biokraft is a joint venture between St1, HitecVision, and Aneo, combining expertise and resources to drive innovation in the biogas industry. Our ambition is to become the leading integrated biogas player in the Nordics, playing a pivotal role in the energy transition. We cover the entire biogas value chain, from feedstock sourcing...

  • Key Account Professional

    2 days ago

    Stockholm, Stockholm, Sweden Heinz Full time

    About This RoleWe are seeking a highly skilled Key Account Professional to join our team in central Stockholm and contribute to the success of Kraft Heinz in the Nordic Away From Home market.This role offers a unique opportunity to shape the future GTM model for the Nordic priority area Away From Home, working closely with a high performing team of peers who...

  • Nordic Key Account Growth Strategist

    5 days ago

    Stockholm, Stockholm, Sweden Benify Full time

    Benify is looking for a highly skilled professional to fill the position of Nordic Key Account Growth Strategist. As a key member of our leadership team, you will be responsible for developing and executing strategies to drive revenue growth, improve customer satisfaction, and reduce churn within our Nordics enterprise customer portfolio.The ideal candidate...

  • Key Account Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden Kraft Heinz Company Full time

    Job SummaryWe are seeking a highly motivated and experienced Key Account Manager to join our team in the Nordic region. In this role, you will be responsible for developing and executing sales strategies to drive growth and revenue in the Away From Home market.You will work closely with cross-functional teams to identify opportunities, develop sales plans,...

  • Regional Account Management Director

    1 week ago

    Stockholm, Stockholm, Sweden Benify AB Full time

    About the RoleWe are seeking an experienced leader to drive strategic customer engagement and revenue growth as Head of Key Account Management Nordics. This key role involves leading a high-performing team, scaling and optimizing the Key Account Management function, and ensuring strong customer relationships.

  • Key Account Manager

    5 days ago

    Stockholm, Stockholm, Sweden Puig Full time

    The OpportunityWe're looking for a passionate and driven Key Account Manager to join our dynamic team and lead the charge for our Prestige brands across the Nordic region. In this exciting role, you will build and nurture strong relationships with retailers and distributors, driving both sales growth and brand presence. Reporting to the Commercial Manager,...

  • Senior Key Account Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden Heinz Full time

    About this positionWe have an exciting opportunity available for a Senior Key Account Manager to join our Nordic HQ in central Stockholm and make a difference at Kraft Heinz in the Swedish retail market. You will be working in a high performing team, alongside peers always trying to reach the next level and will report to the Head of Retail. The delivery of...