Clinical Support Specialist HPM

1 month ago

Mölndal, Västra Götaland, Sweden Philips Full time
Job TitleClinical Support Specialist HPMJob Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

We are looking for you who want new challenges.

As a Clinical Support Specialist, you will deliver training and support at a high professional level, to doctors, nurses and technicians. You will become an important key player together with our team of key account managers and field service engineers. You will mainly cover Stockholm region.

You will be part of a winning team that has both challenging and meaningful tasks, where the goal is to help people live their best lives, every day.

You are responsible for

  • Develop and implement clinical and application training programs
  • Adapt systems to users' specific needs, in close contact with multifunctional teams
  • Deliver demonstrations, presentations, courses, workshops and lectures
  • Troubleshoot clinical and systema application problems
  • Drive sales of our education services, upgrades, options and other services
  • Become a reputable expert in your area of expertise
  • To deliver clinical expertise to your customer of our system and continual work to optimize the system to customers workflow


To succeed in this role, you should have you'll need a customer-first attitude and the following

  • Bachelor clinical
    urse degree
  • Additional courses in health service
  • At least 2-3 years clinical experience with Philips Patient Monitoring Systems
  • Good communication, presentation and pedagogical skills
  • Good hardware and software troubleshooting skills
  • Must have a driver's license and be willing to travel extensively
  • Proactive and team-up to win approach
  • Background in emergency service, intensive care or ambulance is an advantage
  • Fluent in English and Swedish is a must have

In return, we offer you

  • An engaging working environment, a global organization full of opportunities and an attractive compensation scheme.
  • A unique chance to become a recognized expert and work with the latest and most innovative products and clinical procedures
  • Comprehensive and continuous training in the latest equipment, tools and innovations
  • Excellent networking opportunities and chances to develop your expertise

​How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?
Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

#LI-EU

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