Global Retail Operations Manager

2 weeks ago


Stockholm, Stockholm, Sweden GANT US Full time

Are you ready to take the lead as our Retail Operations Manager? In this dynamic role, you will drive the implementation of blueprints, oversee and enhance all retail operations systems, and optimize the use of platforms such as Y2, Qlik Sense, YEXT, Google, Service Cloud, Quinyx, Qualtrics, Yoobic, and more. You'll play a key role in enhancing our omni-channel capabilities within retail.

Partnering closely with our Head of Retail Operations, you will lead, unify, and elevate retail operations processes, including stock taking, replenishment handling, managing service providers, and ensuring theft and safety protocols are top-notch.

Your responsibilities will also include spearheading Retail Master Data management across all business systems. You'll collaborate with the Retail Director on fleet expansion, acting as the contract and legal liaison within the Global Investment Board (GIB), and assist in trade analysis. Additionally, you will be the retail counterpart for financial reporting to our owners.

Join us to make a significant impact on our retail operations and contribute to our continued success

Responsibilities

  • Set the global blueprint and deploy retail operations processes
  • Responsible for optimizing sales in both FP and OTL, leveraging margin, discount and activities to support this growth
  • Drive and govern usage of all retail related systems
  • Drive Omni functionalities/projects and the adoption of the same.
  • Retail Master data Steward - responsible for updating and maintaining retail master data
  • Set and drive processes, initiatives and projects such as gift cards, tax free etc.
  • Find group and regional synergies.
  • Analyze efficiency data, such as staff efficiency, revenue and ROI of investments
  • Counterpart in real estate, implementation and data housing for Co-star and Qlik Sense.
  • Some traveling to regions but mainly based in HQ

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