Global Operations Manager

2 weeks ago


Stockholm, Stockholm, Sweden Riverty Full time

Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone's future financial growth.

We are looking for a

Global Operations Manager (m/f/d)

(unlimited) Join our team at our location in Sweden (Varberg, Stockholm), Germany (Berlin, Verl, Mainz, Postdam), Netherland (Amsterdam) – flexible working conditions are available

What will be your challenge in the role:

  • You delight our most strategic international clients and their customers by delivering an excellent service
  • You increase our efficiency by ensuring globally harmonized operations that continuously meet the agreed service level
  • You identify, align and implement best-practiceprocesses across our global operations
  • You manage, measure and report on our operational performance and communicate the results to our clients
  • You act as operational key point of contact for our clients
  • You work with technical teams to understand basic system setups and ensure smooth data exchange between different systems

What you need to succeed in the role:

  • You have several years of process management, operations and / or client management experience in an international environment
  • You have a deep process knowledge and understanding as well as superb analytical skills
  • You understand how data moves between different systems and how to manage this process
  • You have experience working in a matrix organization and can navigate complex reporting and communication lines effectively as well as build strong relationships
  • You have fluent German and English skills, both written and spoken
Datum:

Europe multi-location, NW, DE, 10623

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