Operations Manager

1 week ago


Stockholm, Stockholm, Sweden 0180 Sandvik Group IT AB Full time

Are you someone with a strong drive and a knack for technology, striving to go above and beyond in meeting customer needs? Awesome Here at Sandvik Group IT, we're on the lookout for an Operations Manager to play a vital role in our Productivity Platforms & Advisory team, assisting our business in maximizing the potential of the Microsoft Power Platform.

About the Role:

In this position, your main focus will be on maintaining and enhancing the operations of our platforms. This involves managing incidents and requests, overseeing integration processes, and handling service offerings with an emphasis on platform advisory and capacity. To ensure a structured, proactive, and efficient environment, you will gather feedback for product enhancement, streamline delivery processes, and strengthen operational capabilities. Managing and supervising our operational supplier will also be a crucial aspect of your role. Your advisory responsibilities will span across Platform Capacity, Integrations, and Advisory areas, where you will coordinate and lead the efforts within these domains, ensuring alignment with business expectations.

Your workplace can be either in Sandviken or Stockholm, and we offer a hybrid work model allowing you to blend office and remote work. If based in Stockholm, occasional travel to Sandviken will be required to collaborate with the management team and other teammates located there.

Your Profile:

We are seeking a candidate with a solid background in operations within a technology-focused setting. Your track record should showcase your ability to manage and enhance delivery processes, along with successful stakeholder and supplier management. A relevant educational background or equivalent work experience is necessary. Effective communication skills in English are essential for operating within our global landscape, while knowledge of Swedish would be beneficial. Additionally, you should possess:

  • Proficiency in Microsoft Power Platform, Power BI/Fabric
  • Experience in agile methodologies and project management
  • Familiarity with IT service management frameworks like ITIL, and exposure to continuous improvement practices like Lean or Six Sigma

Your exceptional organizational skills and structured approach to tasks make you adept at handling complex workflows. You excel in stakeholder management, ensuring seamless communication and information dissemination. As a team player, communicator, and collaborator, you develop strong relationships and contribute to the product team's pursuit of operational excellence.

Our Work Environment:

At Sandvik, we are driven by technology, innovation, and entrepreneurship. We strongly believe in the power of teamwork and diversity, striving to create an inclusive culture where individuals can thrive and showcase their full potential. We prioritize mutual support, shared learning, and the celebration of diverse backgrounds. Join us in this journey by exploring more about our culture on our website.



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