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Operations Support Analyst
3 weeks ago
Position Description:
Do you know that we deliver to more than customers in both private and public sectors? Now you have the opportunity to be a part of CGI's expansion and make a real difference in technology.
Your future duties and responsibilities:
We work in modern technical environments with the latest technology. In our operations, we deliver these in various service deliveries to our customers in different groups collaborating with each other. Depending on your background, there are great opportunities for you to specialize and become a key person within the unit.
Here you have the chance to work from backend with container environments, server operations, security to technology support for our services delivered to customers. You get a unique opportunity to develop your skills and benefit from the knowledge and experience we possess, shaping your own knowledge development. CGI's size and breadth also create the opportunity for a career journey within the company.
- Linux
- Network
As a Junior Technician, you will also work with daily service tasks involving administration, monitoring, and customer contact in our service deliveries. You will have daily contact with other junior technicians in your work and actively work for efficient delivery. You will also have contact with senior technicians and other teams in support to solve issues.
Financial Solutions and Public Welfare include several of CGI's self-developed products and services. Software development, support, service delivery, and technical work (TechOps) occur in our team that collaborates to take advantage of each other. There are about 20 technicians in each TechOps team, both junior and senior specialists who handle technical operations and maintenance for SaaS deliveries, as well as installations and support for customers with their own operations environment in some deliveries. Most technicians belong to our offices in Gothenburg, Malmö, and Stockholm.
Required qualifications to be successful in this role:
We prefer that you are thorough, self-driven, collaborative, and enjoy working according to fixed routines. You dare to ask for help and like to learn new things. You are good at communicating and driving when needed.
We wish that you have knowledge and/or experience in:
- Good computer skills
- Support
- Windows server
- Network communication, e.g. DNS, VLAN, ports, firewalls, load balancing, etc.
If you are a recent graduate or have worked as a technician for a year and are eager to advance in your career, then you should definitely apply for this position.
We review all applications to see how you can contribute to this role.
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