Client Solutions Manager
2 weeks ago
Stockholm Regular Sales - Sales support Job ID: A21470
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo?Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.Who are we?Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long term client partnerships and growth We are responsible for the day to day relationship and for ensuring success of advertiser investment. As trusted partners, we proactively advise our clients of opportunity and solutions to exceed their expectations, securing future investment.The CSM is responsible for campaign execution and success, working closely with the BPM to deliver a first-class service to clients. Working with the top brands client within CPG to educate and inform about the exciting evolution of TikTok.- Drive education on product, company updates and share company best practices as relevant to client or agencies' business- Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners- Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners)- Keep accurate record of all pending and live campaign plans, assist to maintain campaign schedule and availability of ad placements- Work with the product and campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimisation of campaigns.
Qualifications
Minimum Qualifications- Experience managing campaigns across digital platforms and ad tech product- Experience in performance marketing- Deep understanding of digital landscape and a passion for social media- Verbal and written Swedish and English communication skillsPreferred Qualifications- Detail oriented, with exceptional organisational skills- Self-starter, fast learner with a start-up spiritTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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