
Sales and Service Supervisor
5 days ago
We are seeking a highly skilled and motivated Floor Manager to join our team at Weekday. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, leading a team of sales assistants, and driving sales growth.
Key Responsibilities:
- Deliver a high level of customer service through styling advice, product knowledge, and store experience.
- Analyse sales data and work with the Store Manager to identify areas for improvement.
- Lead a team of sales assistants to achieve excellent standards of service.
- Support recruitment and ensure new starters receive thorough induction and training.
- Assist the Store Manager in identifying future talents and developing plans to support their progression.
- Oversee store operations and promote the brand as an ambassador.
Requirements:
- Prior retail or customer-facing experience.
- Understanding of what makes a great customer experience.
- Fluency in English.
What We Offer:
- Competitive benefits package, including staff discounts and development opportunities.
- Diverse and inclusive work environment, promoting equal opportunities and a positive work environment.
- Opportunity to develop skills and career within the H&M Group, a global leader in the fashion industry.
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