Customer Success/Project Manager
5 days ago
Om rollen
Vi söker en erfaren Customer Success/Project Manager som vill vara med och skapa en exceptionell kundupplevelse på vår e-handelsplattform. Som Customer Success/Project Manager är du en viktig del av vårt team och ansvarar för att våra kunder uppnår sina mål och har en positiv upplevelse av vår plattform.
Uppdraget
Vi letar efter en kreativ och ansvarsfull Customer Success/Project Manager som kan arbeta proaktivt med våra kunder för att förstå deras behov och identifiera tillväxtmöjligheter. Du kommer att arbeta tätt tillsammans med våra kunder för att hjälpa dem att uppnå sina mål och förbättra deras kundupplevelse.
Arbetsuppgifter
- Arbeta proaktivt med våra kunder för att förstå deras behov och identifiera tillväxtmöjligheter.
- Hjälpa våra kunder att uppnå sina mål och förbättra deras kundupplevelse.
- Arbeta tätt tillsammans med våra kunder för att förstå deras affär och situation.
- Identifera och rapportera möjligheter till förbättringar av vår e-handelsplattform.
- Arbeta med våra kunder för att förstå deras mål och utmaningar och hjälpa dem att identifiera tillväxtmöjligheter.
Krav
Vi söker en erfaren Customer Success/Project Manager som har:
Minst 2 års erfarenhet av arbete med kundupplevelse och tillväxt.God kunskap om e-handel och kundupplevelse.Utmärkt kommunikationsförmåga och förmåga att arbeta tätt tillsammans med våra kunder.Förmåga att arbeta proaktivt och identifiera tillväxtmöjligheter.God kunskap om våra kunders affär och situation.Vad vi erbjuder
Vi erbjuder en spännande och utmanande roll i ett team av erfarna och kompetenta medarbetare. Du kommer att ha möjlighet att arbeta med en bred portfölj av kunder och att bidra till att förbättra vår e-handelsplattform. Vi erbjuder också en marknadsmässig lön, pension och alla försäkringar du behöver.
Om oss
Vi är Optimizers Nordic, en ledande leverantör av e-handelslösningar. Vi har en stark passion för att hjälpa våra kunder att uppnå sina mål och att förbättra deras kundupplevelse. Vi är ett team av erfarna och kompetenta medarbetare som arbetar tätt tillsammans för att skapa en exceptionell kundupplevelse.
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